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Very good! Only negative was having to purchase water on a 2 hour flight! Felt even soda should have been free!

The flight was super bag and on top of that my luggage got delayed and i didn’t get them until now

Give at least coffee or juice as it is an international flight.

There were kids on the plane playing games on phones with audio on. Also one misbehaved kid kept running up and down the aisle and there was no action by the crew or the mom. This negatively affected my otherwise good flight experience a lot.

The Lufthansa flight was delayed, and I missed the connecting flight. Lufthansa customer service have not been helpful in rebooking the subsequent flight with Air India (another airline that is part of the Star Alliance). Lufthansa told me it's not their responsibility, and Air India says the PNR is part of Lufthansa, so they are not responsible for rebooking. Lufthansa customer service asked me to contact the counter at Delhi airport, but no one was available there. I am caught between these two airlines, and ultimately, Air India decided to reschedule my flight after 18 hours. I am stranded at Delhi airport. I can't go out because if I do, I can't come back in, and I can't get past security to get food. My 3-year-old and our family stranded here for 12 hours without food and water.

Boarding was confusing with all those lanes and groups. Everything else was good

The flight was wonderful, especially the special assistance from airplane to airplane!

Dinner was excellent - beef stew, the eggs for breakfast were only ok. It was soooo nice that there were so many options for movies and games.

No pillows provided. Chaotic boarding. No inflight entertainment. Flight arrived 25 minutes late.

Flight was very late, meaning a missed connection in Frankfurt, and staff completely unhelpful or just absent. Handicap accommodations, reserved in advance, somehow never made it through the system for the second trip in a row!

Worst airline in the world, will never travel in it again.

The trip itself was good. I have given only good as rating, because my first flight has been cancelled by a different airline and that caused disruption in my trip. I spent over ten hours in Luton airport and that caused me high tiredness, sickness, because of the very early initial trip. easyJet staff has been professional and friendly.

easyJet need to ensure that whether pre-booking seats or not children aren’t split from their parents the crew spent the majority of boarding asking passengers to move to accommodate two families. Surely the system identifies minors on a booking !!!!! It was all very frustrating to watch and caused delays which I’m sure cost easyJet more in the long run rather that automatically allocating families with minors seats together automatically.

I am writing to share how your teams can better serve your youngest customers. On 9 January, 2024, I boarded and then de-boarded a flight with my 6 month old daughter. I have four children and travel extensively. Delays happen, but the stress my daughter had to ensure was avoidable with simple and straightforward actions. (1) communicate delays to customers -- Breastfeeding mothers are constantly timing feedings. If delays were communicated, I could have camly fed her instead of attentively waiting for priority boarding. There were no announcements and no updates to the monitor; (2) honor the priority boarding process -- While a staff member waved us in for priority boarding, half the plane boarded while the "priority check-in" representative was preoccupied; (3) anticipate challenges creating unnecessary stress to infants -- after completely ignoring the priority boarding procedure, and knowing that the plane had not even arrived, the team could have offered to board us last. My daughter could have been calm in the waiting area while breastfeeding. Instead my 6 month old was completely unnecessarily stressed in the middle of the jet bridge, packed in solid.

Staff had been really impolite at the boarding area and for both ways charged high extra fees without a reason. For the check-in luggage which was measured 3.5 kg and was confirmed by the stuff to cost 40 € , 60 Euros had been purchased from our credit card. When confronted staff did call us both liars and claimed to never have announced anything. Flight back , when not wanting to press a backpack in a measuring metal instead of hand measuring , staff got angry that one did not follow her order, which was than escalated by the team. Although carrying a baby anyways staff did not offer any help in the unreasonable process and than charged again extra money. Cabine crew has been friendly but this experience LL lead to not booking easy jet at all in the future. Check in process in Edinburgh anyways chaotic,to the family check-in and disabled check-in everybody else was guided for check in process, so people just getting in between each other, not possible to monitor your own stuff.

As you would expect from a budget airline Left and arrived on time, no frills, not even a glass of water offered But you get what you pay for

EverEverything was actually great. Except one of the male flight attendants had the worst BO and needed to shower and wear deodorant. It was horrible.

Bohužel zpoždění let o více než 6 hod, způsobil, že jsme nestihli další let.

Total jobs worths over carry on bags, charged £96 extra for bags that were clearly hand luggage

The pilot did everything possible to make up the 35 minute delay. His communications were honest, prompt and positive throughout.