Flight never took off. Boarded after multiple 30 minutes interval delays for hours.. then after an hour onboard, captain announce cancellation and back on the bus to the terminal with no information and everyone to fend for self.. Emirates did absolutely nothing to communicate either electronically or announcement. It’s unprecedented I know with the flood but lack of communication creates anxiety and extra pain for staff. Emirates should do better.. no supervisors monitoring floor and passengers abusing them which isn’t right but should Have had supervisors monitoring
Flight never took off. Boarded after multiple 30 minutes interval delays for hours.. then after an hour onboard, captain announce cancellation and back on the bus to the terminal with no information and everyone to fend for self.. Emirates did absolutely nothing to communicate either electronically or announcement. It’s unprecedented I know with the flood but lack of communication creates anxiety and extra pain for staff. Emirates should do better.. no supervisors monitoring floor and passengers abusing them which isn’t right but should Have had supervisors monitoring
Not that good The crew in the plane were rim professional & almost lost in their work distribution
Food is really bad, not to the Emirates standards. Coming out of Houston airport is very confusing,
Good but needs to improve cleanliness Coffee serve cold Needs to raise standard serving food Otherwise good
The crew manager let the staff down by not ensuring special dietary requirements meal were coming in drips . The poor cabin crew did not stop . If organised the cabin could take a short break ..The cabin crew were AWESOME UNLIKE THIER TWO MANAGES!
Superb experience. I hope they bring back the fast track option at Heathrow immigration.
Probably the best flight I’ve ever been on. Emirates first class is leagues beyond British airways and Lufthansa’s.
Food was not eadable. Testless and not apealing. order for indian vegitarian, recived spice less. combination of main course and side iteams are far away from traditonal food, serve less iteams. , but eadoble. Thanks
Ask for extra blanket if needed. Also middle seating have bad access position to access reading light and vent so only choose those seating if traveling as family or friends, etc.
Excellent food and beverage Excellent cabin crew Live tv could be better
Our connecting flight to the US only had around a 25 minute layover! And our flight from Seville to Zürich was delayed! Had our flight from Zürich to Washington DC not been delayed we would have missed our flight to the US. We didn’t even know it was delayed until sprinting from the A terminal to the E terminal. Our flight from Seville landed in Seville 10 minutes after our the door was supposed to close for our flight from Zürich to the US. Not cool! Several other Swiss air passengers were in the same position as us, which I could tell bc we were all running for our lives in your airport. We booked a flight from Seville to Washington DC and the time between connecting flights was not enough and that’s not an acceptable position to put a traveler in. Especially one who spent over $1000 on their tickets.
The pilot was wonderful and enthusiastic and introduced himself over the intercom. We all felt in good hands. Crew were all super friendly and especially the young , gentleman crew member. Everything Swiss airlines represents. Hospitality, friendly and professional. Thank you. Truly a memorable short flight.
Crew was super courteous and helpful. Food quality was not so good. Most of the movies were old.
seats are too tight and uncomfortable everything else went well.
Super friendly crew. Leg space and entertainment system are below average
The Zurich airport is a disaster with to small trains running between the terminals, the trains was overfilled (not good in Corona times). It was no directions in the airport with proper lines so you did not know if you ere standing in the right line. They checked your passport 3 times in the airport = a lot of standing in line. Service on the plane could be a lot better, The cabin crew could have offer more to drink (water, coffee, tea), the food sucked.
Flight was delayed for 4 hours and they misplaced my luggage too. Appalling.
Everything was on time and efficient - expected from a Swiss crew. But the entertainment system was pretty bad - the display was old. Food was pretty bad and a couple of times they started serving drinks and then just skipped past my row (and likely several others)
Overall a good experience, the flight was on time, the crew very attentive and friendly. However the seats are too cramped, there is no space, and as soon as the person in front reclines the seat, it's literally in your face.
I was pleasantly surprised with the whole experience. Thank you
Hong Kong (HKG)Hong Kong
Belgrade (BEG)Serbia