Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better
Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better
For a short flight, Qatar Airways offers very good onboard service.
It was a long flight but overall a good one. The one thing that I would comment on is that there is a real problem with disposable plastic products when it comes to the meal service. It would be great for Qatar Airways to find ways to make its meal service more circular and reduce the immense amount of waste.
The crew was great and the food and liquor offerings were good. Seats were a bit cramped. Flight arrived early at destination. That's a plus.
The crew was courteous and efficient. There was no entertainment or liquor service on this short international flight.
It was pretty good overall. I just wish the crew didn't have to interrupt you every five seconds to ask you if you wanted anything, I mean that's what the help button is for. When someone is tired and sleepy and still getting their bearings, turning on DND button is maybe not the first thing on their mind.
Terrible. The website insisted that I wasn't logging in correctly to confirm my flight. It also wouldn't let me register as a member. I was unable to get a boarding pass until 4 hours before the flight so I couldn't get through security and had to wait. It was unlike anything I've experienced in decades.
Overall good but staff in the place looked extremely tired after 8hrs in 14 hrs journey and then service was cut short and response time for calls increased in later part of flight. Food was ok not astonishing
It was the terrific, I was promoted to businessman class, and the service was amazing.
Transit , Too long for terminal change, for a moment I thought Qatar airlines going to Los Angeles by bus. Please make transit convenient and quick.
Again, entertainment system didn't work. 50% of aircraft don't seem to have a functional entertainment system and the crew is absolutely uninterested in fixing. They just say Addis needs to fix it. Well, Addis had better get off it's butt and fix their aircraft.
Bathrooms were absolutely atrocious. Absolutely third world. Unusable. From non-flushing toilets to poor maintenance - missing toilet paper, dirty with mess, etc. Horrifying. Does Ethiopian Airways expect customers to clean the bathroom before use. For sure inconsiderate passengers don't do anything to clear/clean after use.
Boarding was mayhem. Entertainment system wasn't operational. Food was poor. It was like flying in the 1990's. For the price of the ticket, this was not value for money. It felt much more like an extreme discount airline.
It might have nothing to do with the airline but the only problem was the long waiting for baggage claim at Entebbe
My entertainment screen wasn't working and they couldn't fix it.
I was a good, but long trip. The airline did a good job. I would use them again.
Choice of Vegetarian Food in Economy class needs overhaul improvement
The gate was changed at the very last moment and no one informed us. The flight was one hour late and the screen broken, the remote control not working. One toilet was out of order . the other toilets were also not totally functioning, because the washbasin was plugged and the water couldn't flow away.
The food could be better, the beef was quite tough. The crew were friendly and helpful on this flight, which has not being my experience on other Ethiopian flights.
The crew were extremely unfriendly. The plane was dirty and the entertainment system did not work, so they did not even give out earphones to anyone.
Jeddah (JED)Saudi Arabia
Cape Town (CPT)South Africa