Flight was delayed for 2 hours for no reason, then we spent almost an hour after boarding because of the weather conditions. If we left on time we could avoid that 😾
Cons: "Everything was great. Very nice and friendly crew, clean plane, great food. Excellent overall"
Pros: "The crew was accommodating during the flight but spoke very little English and could not help with information on connecting flight."
Cons: "We missed our connecting flight due to a delay and the airline would not let us through because we could have made our second flight...."
Pros: "The food was good. It was nice that they supply wet hot towels before each meal. The seat was comfortable with the price I paid for. The rest room is nice and clean and quite spacious. The L’occitane toiletery bag was nice."
Cons: "It would be nice to supply mouthwash in the rest room. It would be nice to have a foot step at the bottom to open the trash container. The comforter is not washed and smells."
Cons: "Seats are narrow, leg room limited, and food is minimal."
Cons: "Seats are narrow, leg room poor, and food service is minimal."
Pros: "The seats on business were comfy, the service excellent, the movie selection was fair to poor, the food was also fair to good largely because they served a heavy lunch rather than a light breakfast."
Cons: "The food and movie selection."
Pros: "The crew was okay. The seating was great on all except for one leg."
Cons: "On one leg, it must have been an older plane, because the business class seats barely reclined."
Cons: "More TV show choices and more Hollywood movies although I understand it's a Chinese airline not American."
Pros: "Beautiful new plane, professional crew, totally decent food."
Cons: "Economy for 13 hours is always a bit rough, but no more so on Air China than any other airline. And the price was so much lower."