rate per night
based on 671 reviews
Hyatt Ziva Cancun is a luxurious oceanfront hotel featuring all-inclusive amenities. This family-friendly property boasts multiple restaurants, a beachside spa, and suites overlooking the crystal-clear ocean, all located on the white sandy beaches of the Punta Cancun strip.
Guests can enjoy the Delphinus Punta Cancun Aquarium, as it is just steps away from the Hyatt Ziva Cancun property. Guests can also stop by the Solo Buceo Dive Shop for all the things needed to explore the gorgeous ocean. For those who prefer pools, the hotel features three infinity pools, which offer panoramic views of the Caribbean Sea. The on-site fitness center and various business services are great for business travelers who focus on work and want to unwind.
Accommodations at the all-inclusive Hyatt Ziva Cancun are luxurious, with 547 spacious suites featuring modern Caribbean décor. All suites include rainfall showers, complimentary refreshment centers with soda and beer, the latest in high-tech entertainment, and turndown service. Some of the hotel’s finest suites include its Swim Up King Room with direct, semi-private access to an infinity pool. Guests can also choose the Turquize Sky Ocean Front Master Double Room, which is adults-only, with a massive balcony and a private hot tub. The hotel also offers the 4,381 square-foot Presidential Suite, which encompasses the entire 18th floor.
Hyatt Ziva Cancun’s dining options are just as elegant and vast as its suites. In addition to several globally inspired restaurants, Chevy’s offers American fare in family-friendly digs, while Bastille’s caters to an adult-only crowd with its gourmet French cuisine. There is also a lively microbrewery and sweet tooth-pleasing dessert parlor.
Whether guests are planning a destination wedding, honeymoon, family vacation, or business excursion, the Hyatt Ziva Cancun has the luxury accommodations and features that will make any trip unforgettable.
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Services and conveniences
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Family friendly
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Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Hyatt Ziva Cancun offers several globally inspired restaurants, including American fare at Chevy’s, gourmet French cuisine at Bastille’s, and a lively microbrewery and dessert parlor.
Some guests mentioned that the Japanese restaurant, Moongate, did not meet their expectations for Asian food, with complaints about the freshness of the fish and the authenticity of the dishes.
The hotel offers luxurious suites with modern Caribbean décor, rainfall showers, complimentary refreshment centers, high-tech entertainment, and turndown service. Some suites, like the Swim Up King Room and the Turquize Sky Ocean Front Master Double Room, offer unique features for a more exclusive experience.
Yes, the hotel is family-friendly, with amenities such as a kids' club, child pool, and indoor play area, making it suitable for family vacations.
The high season at the hotel is in February, while the low season is in October. Visitors can plan their trip accordingly to enjoy the best of what the hotel has to offer.
During your stay at the Hyatt Ziva Cancun, you can participate in a variety of planned outings and social events. Many of these are complimentary for guests and include activities such as dancing, yoga, water polo and pottery. For an added fee, you can also pamper yourself with a spa or beauty treatment.
Honeymooners might want to stay in the awesome Turquoize Suites. Secluded with views of the Caribbean Sea, its locale is extremely romantic. For added luxury, these suites come with butler service. When you sign up for the honeymoon package, you’ll also get a complimentary bottle of wine and a discount on spa services.
Upgrade your reservation to a room on the Club Level for a list of added amenities. With this upgrade, you’ll receive a number of special amenities. This includes access to a private lounge with an assortment of stylish drinks and premium snacks served all day. Stop by the lounge anytime to make yourself a cup of espresso. Additionally, you can enjoy a continental breakfast in the club lounge. Each club level room also comes with robes and slippers to make your stay feel more luxurious.
Upon check-in, you can register your kids in the KidZClub. This club provides supervised activities for young guests such as water games, face painting, dancing, air hockey, kickball and video games. Babysitting services are also available to guests who are lodging at Hyatt Ziva Cancun.
Hyatt Ziva Cancun offers live performances in its outdoor theater. Family oriented, its performance line-up includes musical acts, magic shows and dancers. Snacks and drinks are also served at every show.
With an array of restaurants on-site, guests can enjoy a variety of foods while on vacation. The resort serves international fare from Asia, Italy and other countries. Its menus include dishes such as grilled steaks, fish tacos, spaghetti, burgers and ice cream sundaes for dessert. A full-drink menu with Artisan beers, gourmet coffees, margaritas and other cocktails is also available. If you’re hungry in-between meals, there is also a pastry shop with treats like brownies, cookies and cake pops.
Tips and gratuities are included in your resort costs. However, guests are welcome to tip housekeepers, servers and luggage attendants if they so desire.
The Hyatt Ziva Cancun is a 10m walk to the Plaza Forum. In the plaza there is a movie theater, souvenir shops, clothing stores and numerous fast food restaurants. Other shopping malls within walking distance of the resort include Plaza la Fiesta and Plaza Caracol.
Hyatt Ziva Cancun is located at Blvd. Kukulcan, Manzana 51, Lote 7 in Hotel Zone, 5.7 miles from the center of Cancún. Delphinus Punta Cancún is the closest landmark to Hyatt Ziva Cancun.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hyatt Ziva Cancun.
Yes, Hyatt Ziva Cancun offers free Wi-Fi.
Yes, Hyatt Ziva Cancun offers free parking.
Hyatt Ziva Cancun is 11.1 miles from Cancun. Hyatt Ziva Cancun is 44.5 miles from Cozumel.
Yes, Hyatt Ziva Cancun has a pool onsite.
KAYAK scours the web for all room deals available at Hyatt Ziva Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Ziva Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Ziva Cancun.