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Economy | $53/day |
Compact | $53/day |
Intermediate | $54/day |
Standard | $68/day |
Minivan | $105/day |
Premium | $80/day |
Luxury | $85/day |
Compact SUV | $60/day |
Intermediate SUV | $61/day |
Supplier choice | $68/day |
Standard SUV | $73/day |
2 locations in Chicago Union
Filters
Reviews
6.8 Okay
Oct 2020
Pros:
At the time of the pick up, the Branch Manager was very easy going, helpful, and the process was fast. That is a huge plus on this management portion. The Manager did give me an option to pick between three vehicles available at that moment, huge plus. Credit Card wouldn't work, they accepted my Bank Debit Card, great deal for me.Cons:
There are two things. the Vehicle I got was dirty in the inside with coffee spilled and looked like it did not get vacuumed thoroughly, finger prints all over windows and stereo. My mistake for not checking thoroughly, due to being in a rush to get to work right after that. I thought due to COVID they would have cleaned the car better. And the second one not so much on them but advise to the Customer/user, make sure to rent a vehicle which you know you will be comfortable driving-I got a Nissan Altima, which I am not used to driving smaller cars, and I am working at an Airport. Driving in the expressway felt so unsafe specially with the Chicago Wind, the wind moves the car very easily and driving in higher speed in expressway was not easy with a smaller vehicle. I called to ask if I can have it switched to a heavier car and I was told they can't, only if there was any mechanical issues with the Car-what about safety? Maybe this is for Enterprise and not this location, but if your customer doesn't feel safe due to the driving needed to be done, they should allow something like this to be an exception to the Rule. I may be wrong but this is how I feel at the moment.8.0 Very good
Sep 2020
Pros:
It was quick and easy!Cons:
I made several reservations and could not find them!4.4 Mediocre
Sep 2020
Pros:
In downtown. Flexible hour to return since the parking is 24hCons:
Deliver a car to a customer with 1/4 of the fuel is unacceptable. I know that they aren’t a gas station, but the rental is expensive to add this complexity to the customer2.0 Poor
Sep 2020
Pros:
waited 3 hours to tell me that they had no carsCons:
not waiting 3 hours. cost me money6.0 Okay
Aug 2020
Pros:
Average, nothing special to highlight.10.0 Wonderful
Aug 2019
Pros:
StaffOne location in Chicago Union
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Reviews
4.8 Mediocre
Jun 2018
Pros:
Car size.Cons:
Car did not have annual inspection requested for Canada . Police stopped us and wanted to tow the car. Cruise control was not working, etc.2.0 Poor
Oct 2017
Cons:
Drop off location was wrong on my paperwork from avis. After driving around looking for a place that didn't exist I called avis and directed me to drop the car at another location, and then bring keys to another location. Was going to be late after this as we had to walk to the key drop off. Asked them to wait as we'd be 10 minutes late. They said no problem. No one there to accept keys. Called the national number and was told I have to now walk back to the car and take it to another location. Couldn't do that, already late for a flight. Avis pretty much said tough luck. I asked if I could lock the keys in the glove box because I had to get going. Avis said no and that I would be charged additional fees. Whatever. It's just money, but avis customer service is an abomination.8.4 Very good
Aug 2017
Pros:
the staff - very friendly and efficient. The car: excellent and clean.Cons:
the location deep within the train station was hard to find, and it was a very long walk to get the car.2.0 Poor
Aug 2017
Cons:
My reservation was for 11am. There were no cars available until approximately 1:30pm.10.0 Wonderful
Jun 2017
Pros:
My rental was ready early, clean, and in excellent condition when I arrived.2.8 Poor
May 2017
Pros:
Easy pick up in downtown Chicago if the vehicle doesn't have damage.Cons:
Car smelled like smoke and looked like it had been taken on a long road trip and then not been cleaned.One location in Chicago Union
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Reviews
10.0 Wonderful
Oct 2022
10.0 Wonderful
Jan 2021
Pros:
The pick up and drop off was efficient and effortless. Usually I am stressed, but Budget made it an easy process!Cons:
The price always shocks me.2.4 Poor
Jul 2020
Pros:
pretty much disappointed all the way around.Cons:
The car REEKED of marijuana, but we could not exchange it because it was the only one with a toll pass, which did NOT WORK, by the way. Wound up costing me for the pass, plus paying for the tolls. Prepaid the gas, only to find the tank on almost empty, in downtown Chicago. I still have not received confirmation that it was returned after dropping the key in Kalamazoo (although the counter was supposed to have been open that day). Unusually disappointed in Budget. Still trying to figure out who cares enough to complain to...10.0 Wonderful
Oct 2019
Pros:
The car was clean, new, and didn't smell.Cons:
If it was located in the Union Station instead of four blocks away.6.0 Okay
Sep 2019
Pros:
The car I rented was fine.Cons:
The reservation was for Union Station. I was not informed that Budget had moved out of Union Station. Their next closest office was closed when I arrived. I was stuck overnight, arriving a day late and incurring additional expense.3.6 Poor
Apr 2019
Pros:
This car was not clean and the toll pass did not work.Cons:
The car was not well kept.2 locations in Chicago Union
Filters
Reviews
8.0 Very good
Jan 2024
10.0 Wonderful
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
Dec 2021
4.0 Mediocre
Dec 2021
4.0 Mediocre
Dec 2021
One location in Chicago Union
Most popular company | Fox |
---|---|
Most popular car type | Intermediate |
Average price | $60/day |
Good deal | $30/day |
On average a rental car at Chicago Union costs $101 per day.
Hertz 225 S Canal Street is the closest car rental location to Chicago Union (0.0 mi away). The telephone number for this location is +1 312 928 0539.
In the past 72 hours, the cheapest rental cars near Chicago Union were found at National ($73/day), Hertz ($61/day) and Avis ($42/day).
Standard (Dodge Journey or similar) is the most frequently booked rental car type at Chicago Union.