rate per night
based on 519 reviews
Lotte New York Palace is a luxury hotel and Manhattan landmark. Located on Madison Avenue, this venue has been featured in numerous movies and television shows, thanks to its elegant design. While the style of architecture and interior exude an old-world sophistication, guests will be treated to modern amenities. In addition to vacations and business meetings, Lotte New York Palace makes for a lovely backdrop for picture-perfect weddings, with its gated courtyard and stunning event spaces.
The hotel is made up of 909 guest rooms and suites that can be used for short or extended stays. Guests who love a room with a view should ask for the Cathedral View Rooms, which have a view of St. Patrick’s Cathedral and Rockefeller Center, or the Premier Skyline View Rooms that offer panoramic skyline views. Larger parties can enjoy a Deluxe Two Bedroom Suite with an oversized living room and connecting bedrooms.
In addition to nearby restaurants and in-room dining, Lotte New York Palace has different eateries and bars to enjoy within its towers. The Villard Restaurant is lovely for breakfast or weekend brunch, while the Pomme Palais has sweet treats. For cocktails or a nightcap, guests can visit Trouble’s Trust or go to Rarities, which is an invitation-only salon serving wines and fine spirits.
The Lotte New York Palace Spa and Fitness Center is considered to be one of the best in the city. Visitors can work out or book a spa treatment to unwind. The spa offers everything from facials and massages to manicures and waxing. In-room services are also available upon request.
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Services and conveniences
Dining
Basics
Media and entertainment
Accessibility and suitability
Laundry
Bathroom
General
Spa
Parking and transportation
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Bedroom
Family friendly
Fitness
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Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Some guests have mentioned that the beds were small and not suitable for a family of four, while others found the beds to be comfortable and the rooms to be spacious.
Yes, the hotel offers parking and valet parking for guests, making it convenient for those traveling by car.
Guests can enjoy a variety of dining options within the hotel towers, including breakfast at the Villard Restaurant, sweet treats at Pomme Palais, and cocktails at Trouble’s Trust or Rarities.
While some guests found the rooms to be clean and efficient, others mentioned that the rooms felt dated and the carpets and bathrooms were in need of renovation.
The high season at Lotte New York Palace is in August, offering guests the opportunity to experience the hotel's iconic location and beautiful building, while the low season in February may provide a quieter and more affordable stay.
Getting from New York LaGuardia Airport to the hotel should take around 20m in good traffic – but could be a lot longer at peak times. Getting a taxi from the airport or organizing a private car service in advance is the most economical way of accessing the hotel, as parking in New York can be very expensive. A standard metered cab fare from the airport should be around $30 in good traffic. Those arriving at New York John F. Kennedy Intl Airport or Newark Liberty Intl Airport can expect to pay from around $55 and $60 respectively in a taxi.
Early check-in may be granted if your room is ready ahead of the designated check-in time – if not, the hotel will be happy to hold your bags until the room is available. Late checkout may also be granted subject to availability; the hotel advises checking with the front desk on the night before departure to see if this service can be provided.
Children are very welcome at this hotel, with families able to benefit from a range of room set ups including connecting rooms (not guaranteed) and additional rollaway beds for about $50 per night – note that these may only be placed in rooms with one king-size bed. Children up to the age of 12 even stay for free when sharing a room with their parents. Numerous in-room additions can be ordered to give your children a surprise, from dress-up costumes to themed cookie and candy plates, and kids can enjoy a specially tailored "Mommy and Me" treatment in the hotel spa.
The hotel offers specially trained staff and rooms that meet the requirements of all guests, including those with reduced mobility or hearing and visual impairments. Some of the features you will find include lowered signage, folding closet doors, handicap toilets, roll-in shower stalls or tubs with grab bars, strobe light smoke detectors, telephone lights, and crutches and wheelchairs available to borrow upon request.
The hotel prides itself on making sure its guests are well entertained and catch a glimpse of the buzzing New York social life. Regularly scheduled events include themed holiday brunches, crafting sessions for kids, afternoon teas and impromptu city tours with themes like "Gossip Girl". There are also magic shows that will delight adults and kids alike held in the Madison Room every Friday and Saturday evening.
Getting around New York City is easy when staying at this hotel, thanks to the complimentary car service on offer to all guests (subject to availability). Regular shuttle services also depart for Wall Street and the theater district, both of which are free of charge.(Prices checked 14/05/19).
Lotte New York Palace is located at 455 Madison Avenue in Midtown, 0.7 miles from the center of New York. Rockefeller Center is the closest landmark to Lotte New York Palace.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Lotte New York Palace.
Lotte New York Palace is 2 miles from New York Skyports SPB.
KAYAK scours the web for all room deals available at Lotte New York Palace in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Lotte New York Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Lotte New York Palace.
Value for money | 7.3 |
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Distance to city center | 0.7 mi |
Nearest Airport | New York LaGuardia |
Distance to airport | 5.5 mi |