Find which airlines fly direct from Queen Alia Intl to Geneve-Cointrin, which days they fly and book direct flights.
Nonstop departures
Monday
Royal Jordanian
Royal Jordanian
Wednesday
Royal Jordanian
Royal Jordanian
Nonstop returns
Saturday
Royal Jordanian
Royal Jordanian
No delays, helpful staff, well organised. The check in and boarding procedures ran smoothly. The only thing that put me off is that the meal had spicy peppers in. I would have appreciated at least a warning (if i couldn't have a choice) so as to simply not eat them because they were too spicy.
No delays, helpful staff, well organised. The check in and boarding procedures ran smoothly. The only thing that put me off is that the meal had spicy peppers in. I would have appreciated at least a warning (if i couldn't have a choice) so as to simply not eat them because they were too spicy.
Schedule and on time departure and arrival were great. The crew was good, but a change in aircraft bumped many of us from our expected seats. It was a crowded flight, but the cabin crew did their best to keep things under control.
Austrian was not the issue. Kayak was terrible The flight was canceled. Frustrating but it can happen. The worst was Kayak's customer support around re-booking. I have chatted with a bot, than with a person who insisted the flight was still on as originally booked. while chatting i went on Austrian web page and told the kayak chat lady that the flight is shown as cancelled. She said she will escalate this and that someone will contact me within the hour. When I have asked her to give me the details of the flight she sees, She gave me the general A to B and return B to A. Totally unhelpful. After two hours I contacted them again, They were still saying the original flight is as scheduled and when I explained again I was told I will be contacted within 2-6 hours. NO ONE CONTACTED ME EVER SINCE! I have than contacted Austrian directly and was rebooked on a difficult flight. Kayak continued to send me irrelevant updates about my original flight. Terrible customer service at time of need.
Austrian airline they cancel my fight , and the couldn’t give me flight , they said only available flight 4th and after , I sacked for refund, even from you KYAK , and tell now no any refund , because what happened I lost more money because I have to stay in hotel and then I buy new ticket
Management and staff att viena wasn’t professional,and they are not good by how to communicate and solve the problem, I was shocked , as I know Austrian airlines was amusing Thank you
I bought the ticket a month before my flight but checked in couple hours before my flight and had to wait seat assignment just before take off. On top of that there was not enough room in the overhead bin for my luggage.
Premium Economy is good value in comparison to Business Class. Not all the perks of Business but a lot of leg room and wider seat and elbow room. Food was very good. I even asked for a Gruner Veltliner wine which was not on the trolley and the attendant went into Business/First to get me a glass. Nice little touch. I would like to have a wider selection of music -- more 70's-80's (guess how old I am).
It becomes like Wizz air, no good, bad comfort and you should pay for 20kg bag.
Overall pleasant flight . The lunch was exceptional! Delicious chicken curry with perfect rice and amazing chocolate (Sacher torte) for desert. I have not eaten such a good airplane meal in a very, very long time.
Flight attendants were awful, very rude and inconsiderate for mothers with small infants traveling.
This aircraft is not up to standard - old Airbus with terrible chairs and entertainment system for business class!
Don’t use them on the IST-isb route, horrible service
It was a nightmare. I booked business class ticket from Ediburgh to Beirut via Istanbul to attend a funeral. I had a wonderful experience flying to Istanbul from Edinburgh. Then I could not get a boarding pass issued to Beirut. It seems that although they booked me and I had a reservation number, I had no seat allocated and the flight was full. I was asked to go from one desk to another and made to wait for 2 hours. I missed my flight as I did not have a seat assigned and it was full. The only option was to put me on the next flight, 6 hours later, for a fee of over $400. They said that was the best they can do to 'help me' and to 'take it or leave it'. Well, I was not about to be bullied; I stood my ground. I booked and paid premium for the journey, which was confirmed. The eventually accepted to not charge me extra and i waited a total of over 8 hours in the airport with no compensation. On top of my grief with the risk of missing the funeral service, I had to put up with their indifference and condescending attitude. They spoke about me in Turkish thinking I would not understand (I hold a British passport) in front of me. When they eventually handed my passport and boarding pass back to me, I showed them I was born in Istanbul and that I understood everything and said a condescending 'thank you' back to them in Turkish. You should have seen their faces. I said that consumers have rights and it is a shame that Turkish Airlines does not have good customer service to at least acknowledge and apologize for errors committed by the airline. Blaming the me, the client, for such an error and placing unreasonable ultimatums, rudeness and dismissiveness to be rid of me, particularly when I was vulnerable and visibly grieving was really shocking... The airline taints the city of Istanbul and the people of Türkiye. Such a shame.
for the very long way the flight has to be more confortable it was very dirty the wc was not clean
I am writing to express my extreme dissatisfaction with the recent flight experience I had with your airline. This has been one of the worst travel experiences I have ever encountered, and I feel compelled to bring it to your attention. Firstly, I missed my flight due to what I perceive to be a lack of clear communication and coordination on the part of your staff. There was no remorse or apology from the airline's representatives, which further exacerbated the situation. As a result of missing my flight, I was subjected to a 24-hour delay at the airport, where I had to spend a significant amount of money to rent a hotel room and cover other incidental expenses. Additionally, since my baggage was already checked in from Tanzania to Turkey, I had to purchase essential items for the 24-hour period. What truly dismayed me, however, was the discourteous and unprofessional attitude of your staff. Their lack of empathy and understanding only added to the stress and inconvenience of the situation. I have been traveling abroad for over 20 years, and I can confidently say that this experience has been the worst I have ever encountered. As a result, I am compelled to reconsider ever using your airline again for future travel. I strongly urge you to address the issues I have raised and take immediate steps to rectify the situation. Additionally, I expect a formal apology and a refund for the expenses I incurred due to the airline's negligence.
Flight canceled and uncanceled. I had already rebooked and so have to pay for both. No one is willing to admit fault
Process for on line checking needs a lot of improvement. Very frustrating.
Food not good, flight attendants not the best, not accommodating very ruff
I will avoid this airline as much as possible. Service was rude, and I don’t think the crew knew how to answer a CALL LIGHT. I pushed my call light on the ohare to Istanbul and the Istanbul to Thailand flight because I was very very thirsty. NO ONE CAME. I pushed it twice! NO ONE CAME! Why have a call light when no one will come? My experience was the WORSE AND I WILL NEVER EVER FLY WITH THIS AIRLINE AGAIN. The cabin crew needs to learn MANNERS AND BE RETRAINED on their jobs on how to be helpful and kind instead of being short with their customers and ANSWER CALL LIGHTS! I honestly wouldn’t be suprised this airline goes out of business.
Crew announced boarding started and they asked passengers to form a queue. Actual boarding didn’t start and queue was not moving for around 40-50 mins. Very poor management.
No Wi-Fi 50% of headphones handed out do not work. Otherwise pleasant.
Very nice staff. organized check in and good food. Bit cramped and tired looking plane inside
Was so surprised that for a short flight we were served a sandwich lunch
I didn’t like anything. I fly about 40 times per year and this is by far the worst airline I’ve even been on.
In business class and attendants acted like bothering them when asking for water. Which they didn’t even offer at all during the flight.
Worst flying experience ever. Both kids fell sick from food afterwards. In flight Service was missing. Same food served for all meals and that too stale which made us sick.
I had bad experience, this flight from Amman to Detroit was delayed for 40 hours!!!! The staff are rude & the food was not good at all.
I had bad experience, the first flight was delayed for 4 hours & the second flight was delayed for 40 hours!!!!! The staff on the flight from Amman to Detroit are rude . The food was not good at all.
Regarding the boarding: it needs more efforts to make it more convenient
Entertainment content is outdated. Food; I chose the chicken meal with rice, I would like to know the thought process of serving rice and chicken to be eaten with only a fork?! I don't eat spicy food for health reasons, I found out that the rice is very spicy after the first bite, so I didn't eat.
Everything was good except food. I believe there is room for improvement
My experience would have been greatly improved by arriving on time to connect to my Porto flight. The staff that dealt with the aftermath of the late arrival evidently booked my group into a hotel in Frankfurt. This reduced my time in Porto Portugal a day and half. I do want to commend Jorge Klein for his hard work. He spent a great deal.of time trying to rebook the flight and he eventually did rebook for the next day and did provide accommodations for me overnight. This was a big issue for me and the group I traveled. The rest of the trip was good.
Boarding was a zoo. London ground crew was useless. Poor communication regarding where to line up. We were group 2, and everyone was jammed in together. Ground crew didn’t seem to care.
The flight attendants were superb and the service was outstanding. Some passengers with small children were very rude and inconsiderate, kids were constantly crying and some were running around the aisle unsupervised.
Both flights were late for what appeared to be the airline’s not having the planes ready. Arrived over 6 hours late.
It was listed as a business class flight. The seats were economy, size, and the plane was not modern or configured to have a proper business class. I was very disappointed. Given the fact I paid for business class seating, and did not receive it.
terrible. they cancelled the flight 1 day before flying out and just sent an email to inform the same. i had to scramble on my own paying more to find another flight.
Efficient boarding process. Staff are nice. Food should be better.
I didn't like much about this flight. Almost no entertainment choices...and not available what was listed. Food not good.
Flight crew was ok but in terms of child-friendliness, no one beats KLM and even most US carriers are better. Economy class got smaller and smaller over the years but still better than AA or Delta. Food was pretty good and pre-boarding with our infant was available.
Pegasus is not a very comfortable airline. They’re not in any way hospitable
It was like moving cattle around. Very abrupt, uncomfortable and not much hospitality
All good but air not give the pasing er any food even glase of water
Flight delayed by 1hr when we already boarded because someone had to get off. Leg room is terrible for 6ft people like me.
I used the airline 5-6 times for the last year and every flight have had perfect timing and I like it. Despite catastrophic absence of space for my legs 😁
The crew was utterly non helping and non courteous.I asked for a water. The air hostess could have said it's paid . She informed me that I will come later after serving but never turned up. The seats were never comfortable.My first and last flight with Pegasus.I am not taking again
The plane left Istanbul 1 hour late and the AC was not really working great it was so hot inside and no air. This was my worst flight in a long time since I had a flight with Ryanair.
Cheap and cheerful. It’s a super cheap, no frills flight. Very professional and as it’s an A320 relatively spacious. Seats do not recline. Happy with the service. You get what you pay for. Can’t complain
I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.
There is no usb for charging the phone you should provide the water
Amman (AMM)Jordan
Geneva (GVA)Switzerland