Find which airlines fly direct from Baiyun to Pearson Intl, which days they fly and book direct flights.
Nonstop departures
Thursday
China Southern
China Southern
Nonstop returns
Friday
China Southern
China Southern
We bought the business class tickets. The check-in staff and onboard crew were excellent, providing commendable service throughout. However, it was disappointing to find that China Southern Airlines does not have a lounge at SFO. Instead, passengers were provided with a $35 per person food voucher, which fell short of expectations. Furthermore, the quality of the onboard food left much to be desired, marking a significant decline compared to our previous flight experience in 2019, prior to the pandemic.
We bought the business class tickets. The check-in staff and onboard crew were excellent, providing commendable service throughout. However, it was disappointing to find that China Southern Airlines does not have a lounge at SFO. Instead, passengers were provided with a $35 per person food voucher, which fell short of expectations. Furthermore, the quality of the onboard food left much to be desired, marking a significant decline compared to our previous flight experience in 2019, prior to the pandemic.
Wuhan - Dubai. Old plane: 1. Only USB charger. No power outlet to plug in.. 2. Super narrow seat layout 3. Toilet cover consistently fell down and hit my back when sitting on it.. :( 4. Entertainment system touch screen not sensitive, and need to press hard or use finger tips to hit. Crew were very nice and accommodating though.
1. I got very poor check in experience with the counter lady . This is the first airline I ever experienced that no combine check in weight allow . Even we have 4 of us but weight counter by piece . So we wasted lot of time argue and repack . This is super crazy 2. Next I left my Samsung tablet on the plane . And I started to escalate and finally spoke to southern airline lost and found in Malaysia and the amazing answer she give is : system nothing found and please try to call southern airline in china 🧐 . I have been flying many other airlines but this is my first encounterment with such irresponsible airline response and no empathy given to customer . My feeling is nobody bother whether how customer like me feel and I’m just too small for the management to take note .
No red vine, no whiskey, no vodka. No that I wanted all of them at once but still...
During flight, some passengers perform stomping leg exercises which disturb the comfort (I.e. sleep) of other passengers.
No good but was short flight. Both of our China Southern flights were on time. No surprises.
The flight was okay it was the kayak customer service that was poor, I have been trying to change my name on my flight ticket 3 days before my flight and nothing got done about it even tho I messaged so many times and phoned, all I got in return was that is was being processed and still to this day nothing has been done about it, I think it’s disgusting and un needed stress to the trip.
The food was perfect. The boarding process is a bit long. Given the late boarding time, I felt very tired by the time I was seated.
Quality flight from start to finish. Customer service is evidently very important to this company. The staff really exceeded expectations.
Traveling with the Chinese airlines , their service superior to the US Airlines , they are much more friendly and the seats are comfortable , In the past I flew with United , now ,United Airline will become history for me .
The flight was cancelled. I wasn't informed where to check in, how and when. It wasn't easy to get in contact with Cathay service representative, and they were not very helpful... The staff on the airport - Air Canada (I assume) were the most helpful, kind efficient, patient... Thank you for all your help and care, for your patience, for your professionalism!!!
The flight crew was exceptionally good. Personal needs were well met. The food choices were very nice.
Excellent. Planes are a little older and could get some refurbishment, but besides that everything was excellent.
The boarding experience was as expected and went well. The plane's economy seating plan is not designed for a positive customer experience but rather for company profit. When the passenger in front of me reclined, the distance from the screen to my face was the span of my hand (thumb tip to pinky fingertip). There is no such thing as personal space in this setting. This results in the domino effect, for when I recline the person in back of me reclines and so it goes. This is not to say that reclining is the answer as the experience is not increased, but simply managed.
My seat was sold off to someone else. Had to wait 9 hours to catch the next filght. Definitely will never use Cathay Pacific again. Bad, very bad airline. will comment on google reviews too.
Very poor check-in experience, and flight meal service was very disappointing with no drinks service or hot meal.
Very comfortable flights. Not so many new releases in terms of films.
The aircraft was slightly newer but the food was very bad. Bland and uninteresting. Nothing special at all.
I felt thirsty and asked the flight attendent for water, but no one came for more than half an hour.
The crew were fine. I didn’t enjoy the food at all. I found it unappetising and really had trouble eating it. The comfort level was fine and our return flight is with Cathay Pacific but honestly I probably wouldn’t fly Cathay Pacific again.
Guangzhou (CAN)China
Toronto (YYZ)Canada