First Class on A380 was an incredible experience with a group of very attentive crew. The only flaw of this flight was the boarding process at Concourse C of DXB where no one was managing the queue. I was at Zone A but arrived when they were already boarding Zone C & D. There was no separate gate for Zone A & B to go through.
First Class on A380 was an incredible experience with a group of very attentive crew. The only flaw of this flight was the boarding process at Concourse C of DXB where no one was managing the queue. I was at Zone A but arrived when they were already boarding Zone C & D. There was no separate gate for Zone A & B to go through.
very nice experience…….we had a comfortable fly with emirates…this is 6 th time flying with emirates….i recommend friends to fly with emirates…….
Emirates is always great experience, however, they should reopen their lounge in Istanbul. The IGA lounge is not worth it
Flight from Dubai to Zagreb very bad cabin crew. Bad food
Service needs to improve. Air hostess do not register flyers request and we need to keep on repeating our request to them on multiple occasions
The experience was not as pleasant returning as leaving. Went through clearance twice, crew was not as customer focused.
Inexperienced e crew, no personal greeting for gold member, not the same emirates service that I know. I take this flight almost weekly
The lounge Emirates uses at Jeddah airport is horrible even with the opening of the new section. Food selection is poor and never enough seating . Staff are not friendly. Boarding process at Jeddah always an absolute mess
Probably the best flight I’ve ever been on. Emirates first class is leagues beyond British airways and Lufthansa’s.
The service was fantastic. Not much could be done better
Extra seat belt across the chest 10 minutes before taking off and 15 minutes before landing seemed excessively safe.
My case was missing a wheel on arrival Heathrow and the staff were unhelpful when i tried to get some compensation stating it was not sufficient damage, i only wish that they at some point have to deal with the same situation it put me in, maybe they would change their attitude but overall it was a good flight
The aircraft was really old, the staff demotivated and the overall United airline service is horrible
Increase the number of available films, including variety. All other aspects were great.
Check in was a disaster. 90 minutes and only 2 economy check in desks open. Had to rush to catch the flight.
I couldnt go on this flight and lost all my money over 1,000 UK Pounds as my visa to Myanmar was not accepted :(
food poor i said chiken i got pack a pow breakfast lousey .job to explain wot it was ...
After going back and forth with the airline, they never reimbursed the airline tickets. Went around asking multiple people how to get reimbursed and kept getting put back, not satisfied with their customer service.
No working jet bridge to deplane, with priority customers deplaning last. Followed by bus to terminal.
The plane had a technical problem it would delayed 10 hours but they just gave limited information and put all passengers into the Miracle lounge. Ther were not enough chairs and so on.
Ensure there is a choice of food for all customers and also enough food
An excellent airline; polite and courteous cabin crew, excellent meal and drink service. Highly recommended.
We boarded the plane at 1:20 pm It was hot. There was no air-conditioning It was stifling They kept us on the plane sitting there for 1 hour and 10 minutes
No space in between the seats as per them the average height of human is 5’3” and weight as 55, so seats are designed as per the same. Also, the aircraft was dirty and full of insects
when we arrived at Taipei no one help us to get boarding pass. we saw a few people there asked them for help but they just ignored us. There was a guy told us to call Starlux number to get help but we don’t know how to dial the number until there was a lady working there helped us to call Starlux customer then someone came down took us to another counter for boarding pass. Very confused and inconvenient. We might not choose Starlux again in the future.
There was no entertainment and food option limited But the service was first class on an economy flight
They didn't have a vegetarian food in spite of the ore order
Technical problems checking in. Had to wait a long time while they got things ready.
Vietnam airlines is just one step upper to the cheapest one (vietjet, if you wanted delays and cancel or feel like a criminal then vietjet is for you) for sure better customer cares and on time.
Melbourne (MEL)Australia
Frankfurt am Main (FRA)Germany