More than 3 hours of delay and not even a snack was given.
There was absolutely no food or drink service unless it was paid for. I am not used to this.
Avianca: you pay for a high-end flight and you fly like a low (very low) cost!
50% of flights book with Avanca have issues either reschedualed cancelled and their actions further supports their poorly managed airline do not use them only if there is no other options
The only thing I like about Avianca is that it is the airline of last choice and they never disappoint my expectations
Pros: "The crew was nice. I had the front seats ehich were super comfortable."
Cons: "My wife lost the fly for delay in the first fly from Cúcuta to bogota"
Cons: "I purchased a fully refundable ticket. When the flight was canceled I got squat. Eventually got a voucher from Avianca. I paid for a ticket to get money back, not a voucher. Kayak where is my money!"
Pros: "Yes, the travel was excellent, from Medellin to Bogota and from Bogota to New York, thank you so much."
Cons: "The next time I will contact you to buy my tickets to travel."
Pros: "Plane was empty"
Cons: "Avianca lies that my full size carryon baggage won’t fit to try and change me more money. It fit in with ease like it always does. The gauges they use are vastly undersized and they know that as I had to argue with the boarding lady and the other employees quietly agreed with me."