No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa
No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa
The Flight attendant had an attitude and didn't allow anyone any time to prepare for landing despite being absent throughout the entire trip
Missed the flight because of them and up geting a rental car
The only poor experience was the flight the day before was canceled. I have flown enough to change as soon as notified. That was a huge plus for AA. Obviously I paid out of pocket for a hotel. Not AA choice , it was mine. I had resources. Other friends on the same flight were more affected. I know everyone is doing their best and the ability to change my flight was a good move AA.😀
We sat on runway for an 1 hour because they were short handed at key west airport was not fun
Plane was good but was delayed. probably not AA fault but caused a 1 hour delay. Seating was cramped.
Let me start by saying our connecting flight was cancelled for a maintenance issue but American airlines blamed it on the weather. When rebooking my flight the lady said it was because of maintenance. Our incoming flight wasn't delayed at that time. So we could fly into bad weather but not fly out of bad weather??? Doesn't seem realistic to me. Then our incoming flight was delayed 3 different times. No meal vouchers for lunch or dinner. Just to be on the hottest plane I have ever been on and they didn't serve water or snacks. Never again! Take this warning do not fly AA ever. There are over 3,000 people at the Miami airport due to 27 cancellations. The flight attendants and pilots should be fired.
Flight was delayed due to crew not being there, besides that it was a normal flight.
Flights were delayed multiple times, missed connecting flight for home destination
Flight was canceled and then rescheduled on another flight. Paid for first class but moved to the back of the plane. Then put up in the worst/dirtiest hotel I’ve ever stayed in. American Airlines should be ashamed of putting their passengers/customers in a place that filthy.
I don't like that I have to pay if I want extra leg room. The seats are so expensive; I sit in normal seats and my legs and knees cramp the entire flight. I never feel comfortable on AA flights.
This recognisable no-frills airline gets me from point-A to point-B. I was able to get to Chicago without stress. The checked baggage collection and reclaim could be improved.
I would like more Details about the bags or think s like guitars
One hour late taking off. Concerning, very hard landing. Uncomfortable seats with no recline. Extremely slow baggage claim. Very professional, knowledgeable flight attendants. Brand new, very clean plane.
Enjoyed the experience, on time flights, friendly staff the WiFi was intros d kept cutting out.
I like strict carry on policy. Quick to board, quick to leave. Less time at gate and get there quicker
Flight was delayed...not horribly late. Just before push back engine shut down for a quick replacement item that took about five minutes. After that, everything was smooth and the pilot was able to make up time in the air so that our arrival time was not too far off the original anticipated arrival time.
Bad, my flight was delayed several hours. I was suppose to leave at 6:25pm, did not end up leaving till almost 11:00pm.
The flight was delayed almost two hours on the front end, and an hour on the backend once we landed and waited for a gate to open up. We were told to remain in our seats during that whole delay and I had to go to the bathroom badly. I was unable to hold it and was forced to urinate in my pants while in my seat. I then had to sit in it until we finally deboarded and I was able to change my clothes.
The flight was delayed. The boarding process disorganized. Poor communication regarding the delays. We were sitting on the runway in Boston for over 1-hr. Again very poor communication regarding the status. Bags didn’t arrive after almost 2-hr wait. I gave up and went home without my bag and had to return to the airport to pick it up the next day. Very exhausting experience!
This was my first and my last time flying with Spirit Airlines. From checking in to de-planing it was not an enjoyable travel experience. Everything felt very budget and amateur hour. I will commend the employees I encountered for trying to do what they could to improve the situation. However, they couldn’t make up for all the other things - small uncomfortable seats with no usb plugs, no entertainment options, lack of adequate staff to assist with check in, etc. Even if the ticket price is more, I will choose another airline next time.