Quick boarding process, slight delays on the tarmac prior to takeoff and a late arrival due to an emergency on the landing runway. Not the fault of the airline at all! Cabin crew was very friendly and the Captain kept the passengers well informed about what was going on
Quick boarding process, slight delays on the tarmac prior to takeoff and a late arrival due to an emergency on the landing runway. Not the fault of the airline at all! Cabin crew was very friendly and the Captain kept the passengers well informed about what was going on
I asked for a window seat and when I got on the plane 24A did not have a window so was very not happy, but good and entertainment was good and the staff was very good, so the only complaint was the seating.
My seat was in a good row. In our section it was the first row. But it was difficult tooperate seat entertainment features > table, screen, even though I often fly.
Boarding was as fast and efficient as possible. The flight crew were amazing and extremely friendly. We enjoyed our flight.
I like the space, but if I had a window seat would be a lot more comort .
Food was not good. Tasted stale and dry. When seats moved to lie flat they were very uncomfortable. No free internet. No live tv. Not flight map. Arrived safely and on time. Boarding easy.
My luggage never arrived to Zurich. They can't confirm when it will arrive
Connecting British Airways flight was 29 hours delayed so I never made it on this plane
It was ok but not at a business class standard No entertainment system available which is poor for a 3+ hour journey Food was ok and service was good though
I liked that even though there was a two hour delay, I was notified WELL in advance, and could arrive at the airport later. Comfort was better than most airlines for the price. The crew was helpful and kind, taking time to respond to passengers’ questions, I noticed. The cheerfulness of the personnel made for a very pleasant vibe throughout. My experience was very positive.