This was my first time flying Copa but I'll definitely be back! Great service, professional agents, and delicious food for a fair price. Thanks for a great trip!
This was my first time flying Copa but I'll definitely be back! Great service, professional agents, and delicious food for a fair price. Thanks for a great trip!
Very good, despite we had a delay because of some problems at the airport.
No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa
I expected the plane to be as the one I took from manaos to Bogota and unfortunately it wasn’t as nice, the sits didn’t recline and there was not onboard entertainment.
Boarding was very expedite. The chairs are fixed you can't rest comfortable during the flight.
No comfort at all. You should add at least 1 meal or a bottle of water. I wanted to buy one sandwich and everything was gone.
Awful. I checked in online and there was no option to pay for baggage, at the airport when I checked in my baggage was received and Iwas not charged. When I got to LA during the boarding process I was told I didn't pay for baggage, the crew resolved I was let in the plane. When I got to my final destination my baggage was not there. It took me two days to receive my baggage. Bad service ever!
It is better at the jfk than my home country. It was very easy and everything was on time.
My experience was amazing! They helped my elderly mother board on early through a wheelchair and were accommodating to have us sit together since our seats were in different locations. When landing at the airport in GUA they were very helpful with full of hospitality.
Delay almost an hour which meant when we got to Guatemala there where 3 flights at the same time, you can imagine the caos in customs, avianca doesn’t care about passengers or schedules
Every food and beverage has to be paid and the seat was not confortable. They even gave water.
Flight attendants to show up on time, offer drinks and food.
Avianca: you pay for a high-end flight and you fly like a low (very low) cost!
Santiago (SCL)Chile
Guatemala City (GUA)Guatemala