Generally everything was OK,except the food but that seems to be a normal tendency for all the airlines nowadays
Generally everything was OK,except the food but that seems to be a normal tendency for all the airlines nowadays
At Muchin the service woman for Lufthansa at the Airport was really horrible.
The bad part was 2 hour delay and we were seating in the airplane it was getting hot and uncomfortable But after they fixed the problem everything went so smooth Crew were amazing very nice polite and caring
Awful Terrible staff poor communication Flight delayed for an hour with no apology or explanation and no help re missing connecting flight. Resulted in a 7 hour layover at Munich waiting for another connecting flight. Only 15 euros refreshment voucher given. Will not fly Lufthansa again
Terrible. There was a rattling noise the whole flight. The internet didn't work after I paid. Boarding is very disorganized.
Check-in very easy and smooth. Plane and crew were nice. Seat open next to me created more space. Food was fair but plentiful. Lots of movies and I was able to sleep some on the way to Munich. Very tight connection, about an hour. Fast through passport control and a bit of a walk to last G terminal gate but I made my connection to Palma. Unfortunately, my luggage did not make it. It is now almost 24 hours since I anded and still NO luggage. I know it landed last night on another flight. Local delivery should be today to my hotel in Palma but nothing yet. I asked about the tight connection when I checked in and was assured they would get my luggage to the connecting flight. Very disappointing it missed my flight but more disappointing that it has taken so long to arrive. Failure on the airlines and service to get my luggage to date.
The food wasn’t great and it would be nice if the airlines showed documentaries about the countries we are flying into.
Seat controls of lights were broken, and only 1 of the 2 seat TVs ever worked on the long flight. On the short flight there were no USB connections, on the long one they were difficult to access. Part of my meal was frozen, though the hot portion was good.
All flights cancelled with no way to reach the airline
From there moment we arrived to the 7 hour delay, this flight was a challenge. We were suppose to be direct and everything changed. A backup crew was called in, extended repairs, non working headphone plugs, it was not a great experience.
Little more legroom would have been nice. But it's a very short flight, so it was fine really.
Short flight, some waiting to board, but no issues and no frills.
Tickets were cheap but it says no where that food was not included, I travel Austrian, Swiss and Turkish airlines all the time always food is included, never flew Norwegian again
Stockholm (ARN)Sweden
Tel Aviv (TLV)Israel