Friendly cabin crew and the flight was on time. Would recommend toanyone
Friendly cabin crew and the flight was on time. Would recommend toanyone
Excellent service and comfort from the moment you check in. Flight crew is hyper focused on making passengers comfortable and at ease. It’s like a flying hotel!
Movie selection was ok, but could be better. Would like to see greater selection of newer movies.
Don’t use them on the IST-isb route, horrible service
The flight was very dirty and the food was very bad
Paying for reserved seats and never received the seats I paid for !! Just fake and a surprise out of their " box "
Service was superb and the flight experience overall was great
Traveling is Okay, but staying in Istanbul, specially Wi-Fi in airport terrible.
I’m unclear why I had to pay extra for assigned seats as Turkish airlines did not honor the seating. We were placed across the aisle from each other on TK 34, and were seated behind one another on TK 694. Because my name was misspelled on e-ticket (Klawiter, instead of Klawitter) I could not log onto website to get the connection gate number in Istanbul. The monitors in the airport were a jumbled mess 1/2 Arabic and 1/2 English.
The airplane from IAD to Istanbul was too old. The chairs were to tight and uncomfortable. I continued my travel from Istanbul to Bangkok. This airplane was better and newer than the first one. Even food was better.
No pillows provided. Chaotic boarding. No inflight entertainment. Flight arrived 25 minutes late.
I’ve never been charged for coffee on an airline before. Very disappointing
Regular 3 across coach seats in “business” just empty middle seat
There was a screaming child behind our seats. This prevented us from getting any sleep during the night.
The bad part was 2 hour delay and we were seating in the airplane it was getting hot and uncomfortable But after they fixed the problem everything went so smooth Crew were amazing very nice polite and caring
Checked in is easy and it was a smooth flight from LAX to Munich
The boarding was a mess; I'm unclear why they can't organize it by boarding number.
Lufthansa was amazing. Definitely upgrade your seat if you can swing it - they take very good care of their passengers. Customs in DC is nothing short of a nightmare though. Stood in line waiting to go back through security for 30 minutes, had to RUN through and across two terminals to make my connection and only had 5 minutes to spare. Terrible. Very very poor coordination by the airport staff and CBP.
This flight space was way better than our international flight. Efficient boarding and comfortable
Good experience. Food was great and passengers helped rearrange seats so our family could be seated together