The personnel at the counter was very helpful. Everything ran on time.
Pros: "Boarding was organized"
Cons: "They didn’t turn on AC until we landed in Lima, during bording they were hurrying people to get on their seats fast"
Pros: "You were on time, that is the most important thing in a fly"
Cons: "You could improve your entertainment, you are not a cheap company"
Pros: "That there was seltzer"
Cons: "The management of preparing the flight and plane so that it was ready for the trip!!"
Cons: "This flight didn’t appear in AeroMexico’s system. We had to get our boarding passes in Mexico city, but our original departure was from YUL."
Pros: "The crew was excellent"
Cons: "My tailbone aches from the seat. Other friends who flew Copa Airline had the same experience. Friends on other airlines had no complaints. I need a donut cushion on the seat."
Pros: "El desayuno y el snack"
Cons: "Se debe mejorar el abordaje. Abordar de la cola hacia adelante para evitar aglomeracion de pasajero"
Pros: "Crew was amazing comfort was horrible. My seat was un front of emergency exit and could recline, I was traveling with children"
Cons: "Better seats"
Cons: "Nice flight. Plenty of beverages. 1 meal and a sandwich later. Would recommend to anyone."
Cons: "Extremely slow check in process, which translates in suitcase left behind and all the inconvenience of that. No on board entertainment. Aircraft is very old"