The plane was so outdated, that it made it uncomfortable. The temperature was hot during the whole flight
The plane was so outdated, that it made it uncomfortable. The temperature was hot during the whole flight
Happy attentive flight crew. All in all good flight the night flight works well. Getting into Mexico City early so you don't get caught up it all the immigration and custom ques, additionally, this helps when exiting the airport and crossing the city to your final destination. All works very well and would do it again
Some entertainment and food/snack service would have been nice
All the pessengers should be wait in a line útil the creo and piloto are arrived.
Planes seat could be bigger very uncomfortable for tall humans.
Atraso de dos horas y media con vuelos sobre vendidos
Great airplane The confort was within the high standards. My only little problem was That all the movies ( only 3) was on Spanish, even though I was selecting the audio on English it didn't happen. After that I highly recommend aeromexico
1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .
Aeromexico es siempre una buena opción, relación precio calidad adecuada!
Business class was economy with a table in the middle seat. That is worse than economy. No food and no entertainment. Very poor representation.
Westjet requires you to check in on your cellular. This takes about 5 minutes compared to when there were live humans doing check in. Ultimately the machine meant to spit out boarding passes and baggage tag went into the pinwheel of death. I also got a sternly worded email telling me I was ineligible to check bags, even though I’d checked one. The dude who eventually checked me in barely grunted at me and didn’t give me a baggage check. Had my luggage gone missing, I don’t know how it would have gone. And then there is the chaos as people jammed huge carry ons into small overhead bins. Westjet is a cattle car.
WestJet ran out of dinner meals on a transatlantic flight. Crappy to have a bun and a bit of lettuce for food on a long and not inexpensive flight. Flight staff did not look for options to resolve.
The back seats are crowded and at times uncomfortable. I guess that’s part of the price of paying less for a seat.
Airport monitors did not give the gate for our flight returning Detroit to Vancouver Juice served from glass storage containers are a far more healthy alternative for people. And would also minimize the need for recycling plastic or aluminum containers
Boarding, staff and flight great. A bit disappointed with no in flight online entertainment but I'll live. Landing was a bit of a jolt (more than usual) but hey everything else was smooth. LoL
I’ve been delayed for two days and I’m still stuck in Honolulu tired spending money
1.5 hours late departing YVR for a 14-minute flight. Packed waiting area. Full plane. Families with tired, screaming kids. 40-minute wait for baggage at YYJ. For a Dash-8. Obviously there was some kind of breakdown but there was no communication from anyone. Most of this was not WestJet's fault but it was an unpleasant night overall. I fell asleep in a chair waiting for the luggage carousel to start.
flight changed by airline. then could not check imto mew flight because kiwi had messed up the reservation. still waiting to depart…
Menu selection was limited and not appropriate for a flight of this length
Good. Really crowded and busy. Going to Winnipeg plane was crowded and seats very narrow Now I remember why I dislike flying 😈
We initially flew from Osaka to Vancouver and ear buds and food were all inclusive. We were surprised that from Vancouver to Toronto we had to pay for all of this - and the flight attendant did not give us what we ordered/paid for. $6 for a bag of almonds is crazy - and I asked for hummus. Very surprised we had to pay for the ear buds in order to watch the movies.
I was offered earphones at the beginning of the flight, my meal and snacks were good and the attendant was proactive with all my needs and offered seconds of drinks. She was very attentive even when there were .any demands on her
My husbands flight last night Vancouver/Sydney was 90 minutes late in leaving. My flight tonight Vancouver/Seattle was also late in departing.
Very poor. Flight was cancelled last minute to deploy the plane for another route
Prepaid for my seat selection over a month in advance only to be told when I arrive at the airport that the plane has changed and no pre-selected seats would be honored and refunds would not be issued immediately. Was forced to separate from my traveling companion Air Canada. Unsurprisingly was no assistance in this whatsoever. Plane. We got switched on to also has no entertainment options available
The flight was excellent the problem was that my luggage was damaged (zipper pulls ripped out) and it is difficult to contact the number to claim the damage while in another country and going back to the airport is not an option and no matter what I tried I got the same response to just call the number that is not possible for me to call in the first place. So very disappointed that I can’t claim such damage and that now I have to take part of my trip looking for a new luggage.
They changed my flight twice. The 2nd time they changed it they did so the day before the scheduled departure and replaced the lie flat seat in a 777 to a 737. I paid extra to be in the 777 only for them to change it. Then the departure was delayed twice. The connecting flight was also delayed.
The experience was generally above average. The only downside was the absence of WiFi during my flight from Vancouver to San Francisco.
on demand entertainment in seat back awesome Check in Kiosk too demanding with endless demand for more information information then says go to counter. Counter agent unfriendly. Do it yourself check in luggage procedure not intuitive, upset employees frustrated the whole procedure.
Terrible experience! All flights delayed, staff had no idea of what they were doing, and at the end luggage lost for 2 days!