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Economy | $50/day |
Compact | $45/day |
Intermediate | $48/day |
Standard | $45/day |
Full-size | $53/day |
Minivan | $66/day |
Full-size SUV | $57/day |
Luxury | $67/day |
Intermediate SUV | $49/day |
Standard SUV | $50/day |
Compact SUV | $50/day |
One location in Church Hill North
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Reviews
8.0 Very good
Jun 2024
2.0 Poor
May 2024
2.0 Poor
Feb 2024
4.0 Mediocre
Oct 2023
6.0 Okay
Oct 2022
8.0 Very good
Aug 2022
One location in Church Hill North
Filters
Reviews
2.0 Poor
May 2024
10.0 Wonderful
Nov 2023
6.0 Okay
Nov 2023
2.0 Poor
May 2021
Pros:
Nothing, we got in at midnight and just wanted to go to our hotel but all the staff at the airport had already left and locked us in the parking garage. We were left stranded in a town we didn't know well and had to scramble for a late-night uber (of which there were almost none).Cons:
Someone could've been there to let us out so we could go safely to our hotel2.0 Poor
Apr 2021
Pros:
Nothing.Cons:
Alamo cancelled my reservation. I received a voice message on my phone when I was making my connection at O'Hare. When I arrived at Richmond they did nothing to help. I called the Alamo Customer Service number - would be on hold waiting for over 20 minutes each time I called. The only way you could get someone to answer a call was to choose the "Make a Reservation" option. Appears like the only time they would answer the phone is when they think they were going to get money. I had 4 different times when someone said they would call me back with some information. No one ever called me back. The manager at the Richmond Alamo counter provided me with no options. I had to press them to get information about being compensated for my Uber charges. I tried to get a car the next day and they still didn't have any available. With today's technology there is no excuses on why they could not have contingency plans in place to ensure they have enough cars based on the number of reservations they have booked. I will never rent another car from Alamo or Enterprise again. In Richmond they had 15 to 20 SUV's in the garage, when I asked about them then said that they were reserved. If my reservations got cancelled because I booked through Kayak and had a lower rate I will need to rethink about using Kayak. Having no car for the 3 days made it very difficult doing business and also on my client you had to chauffer me around the entire time. Alamo definitely demonstrated to me that they don't care about my business.10.0 Wonderful
Jan 2021
Pros:
Nice to be received with a smile. The line in Richmond was backed up about 12 deep. Team of 2 handled it well.Cons:
All good collaboration during this difficult time was super.One location in Church Hill North
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Reviews
4.0 Mediocre
Mar 2024
2.0 Poor
May 2021
Pros:
Dollar had no one at their counter. After a scavenger hunt from location to location we ended up at hertz where system was down for 45 minutes as we waitedCons:
Service terrible and price was outrageous. We will let everyone we can know what a bad experience we had2.0 Poor
Apr 2021
Pros:
nothing....Cons:
pickup, one person working on a Saturday.....waited forever. Didn't get the right size SUV10.0 Wonderful
Apr 2021
Pros:
Drop off was very easy. The Explorer was super comfortable and easy to drive.Cons:
Inside of car was not cleaned very well at all. Fold down seats were full of dog hair. Between the seats was a nasty baby pacifier. So discusting !!!6.0 Okay
Feb 2021
Pros:
The staff made it easy. The car was perfect size.Cons:
It smelled of cigarettes really bad. And then I also smelled like them. I would have swapped but it was the only suv they had 😫2.0 Poor
Feb 2021
Cons:
There was only one person to service dollar, hertz and thrifty. I waited more than an hour outside in the cold to pick up the car. They would not call a supervisor because they said they couldn’t do anything anyway.One location in Church Hill North
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Reviews
8.0 Very good
Feb 2020
Pros:
Staff was efficient and friendly, unusual for a car rental desk10.0 Wonderful
Jan 2020
Pros:
VERY friendly and super-helpful !! The lady at the drop off area was the best!4.8 Mediocre
Jan 2020
Pros:
Drop off was easyCons:
Thrifty service agent was unpleasant like she hated every minute of dealing with customers and I could have done without that. Was directed to another car rental place in the rental car area (I can't remember which kiosk, Avis maybe?) but then the envelope they used was Dollar, very confusing. No car was ready even though it didn't seem busy. We stood around for 30 minutes!!! Finally they brought us the car, which I found out was a 7 passenger SUV "recreational style" while I thought I had rented a full size SUV. I was told you can't rent a full size SUV on Thrifty.com. Such a bummer but we made due. There was melted candy below the window in the 3rd row seat on the left. Disgusting. How did they not see it? Never again with Thrifty!!10.0 Wonderful
Dec 2019
Cons:
This experience was great! Thirty is much better than Budget! Will never do business with Budget again! Sweet employees at Thrifty ad very helpful!6.8 Okay
Dec 2019
Cons:
Price8.0 Very good
Nov 2019
Cons:
Depending on the time of day you land, one person might be managing 2-3 different rental desks (as has twice been my experience). The first vehicle I was given on this particular trip (a Jeep Cherokee) reeked of cigarette smoke and was not in great shape inside or out.2 locations in Church Hill North
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Reviews
10.0 Wonderful
Nov 2020
Pros:
Staff not unfriendly, but not friendly either.Cons:
Seems like I ALWAYS have to wait to pick up my rental - an opportunity for improvement. Another suggestion is for staff to go over basic functions of the vehicle before turning it over to driver (e.g., all audio functions, locations of 12V/USB/Bluetooth ports, gear shift function, adjustment for lights, wipers, mirrors, sun roof/shade, etc . New vehicles have so many new features and moved/redesigned standard features that it is overwhelming for a lot of older drivers.10.0 Wonderful
Oct 2020
Pros:
Yes2.0 Poor
Oct 2020
Pros:
NothingCons:
How about actually having the vehicle we reserved available? We had a group and birthday party plans that were completely ruined because the vehicle we reserved was not available.6.0 Okay
Oct 2020
Pros:
The drop off was easy and efficientCons:
I was told that they did not have my car I reserved, then they did have it. It had no gas, so I had to wait for it to be filled up. They didn’t say anything about a $200 deposit, and they kept changing the price I paid while I was there.10.0 Wonderful
Aug 2020
Pros:
Staff was friendly and helpfulCons:
Nothing6.8 Okay
Jul 2020
Pros:
CourteousCons:
The car reeked of air freshener. They tried to cover up smoke smell. Didn’t work.One location in Church Hill North
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Reviews
10.0 Wonderful
Jun 2021
Pros:
Dropping off was super easy.Cons:
If the rep at the counter can go more into detail about policies, everything was explained very fast.7.6 Good
Jul 2020
Cons:
The pick up process. It took a while to get the rental. Then the rental I reserved was not even the rental I got.2.0 Poor
Nov 2019
Cons:
Even with a reservation there were no cars available2.8 Poor
Oct 2019
Pros:
Staff was friendlyCons:
Car was not ready when I arrived at airport. All cars were dirty and being cleaned. Wanted to put my name on a list with 20 other people to call when/if they got a car clean that night. What is the purpose of a reservation if they are not going to honor it with an available car.10.0 Wonderful
Sep 2019
Pros:
Staff were friendly and pick-up and drop-off were a breeze.Cons:
Would have liked a shorter wait time for pick-up.8.8 Very good
Jul 2019
Cons:
Trying to find the Avis inside the airport was a hassle. I called the actual location but the 800 line picked up and he was of absolutely no help.One location in Church Hill North
Filters
Reviews
6.0 Okay
Apr 2024
2.0 Poor
Apr 2024
8.0 Very good
Dec 2021
10.0 Wonderful
Dec 2021
2.0 Poor
May 2021
Pros:
I didn’t get a car you guys need to take prepaid cards not everyone has a traditional bankCons:
Using prepaid cards6.0 Okay
May 2021
Pros:
The ease and comfort.Cons:
The price after I upgraded the vehicle for only $200 more took my rental original rental price of $550 to it ending up being $1125. I even asked the clerk at Richmond Hertz why was my rate so high and he said that it's not my final price and it should be adjusted when I get to my final destination. When I did get to my final destination, they didn't explain anything at all and just charged me the full price. I'm highly disappointed in what has occurred with Hertz and will NEVER ever rent from them ever again, or even recommend them.One location in Church Hill North
Filters
Reviews
6.0 Okay
Jan 2024
7.9 Good
Jul 2021
6.0 Okay
Feb 2021
Cons:
A car available at the reserved time.10.0 Wonderful
Aug 2020
Pros:
Fun car. Great experience and easy processCons:
Nothing2.0 Poor
Nov 2019
Pros:
They were closed, like out of business.Cons:
Using a company that was in business.10.0 Wonderful
Oct 2019
Pros:
The woman at the car pick up window was very friendly and helpfulOne location in Church Hill North
Filters
Reviews
10.0 Wonderful
Oct 2023
10.0 Wonderful
Aug 2020
Pros:
Car was nice and comfortable6.0 Okay
Jul 2020
Pros:
Easy drop offCons:
Reservation wasn't available when I picked up the car, I had to wait an hour.2.0 Poor
Dec 2019
Cons:
It needs to be more clear that a person's bank card with Visa logo and chip, will not be accepted to rent a car.10.0 Wonderful
Mar 2019
Pros:
Staff were extremely helpful and courteous.Cons:
No improvement necessary.9.2 Wonderful
Feb 2019
Pros:
Staff was great! I've rented cars in several locations recently and they were the best. Car was nice, but there was some stuff (hair clips, a lighter and a bottle of clear fluid) left in the car.Cons:
The Easy Pass could have stuck to the windscreen better. It feel off while driving several times and left me feeling around for it because I needed it.One location in Church Hill North
Filters
Reviews
10.0 Wonderful
May 2021
Pros:
The staff was amazing! When we learned it was not at the airport we were concerned, however, we should not have been. A quick call (when we landed early) and moments later someone was there to pick us up. The driver was incredibly personable and professional. Arrived at the office and our car was "spiffed" up and ready to go. The staff could not have been better or more efficient. I would definitely use this service in Richmond again!Cons:
We had an excellent experience. When we returned the car, someone drove us to the airport in the same car that was packed up. Super happy!2.0 Poor
Dec 2020
Pros:
NoCons:
Not using them4.0 Mediocre
Oct 2020
Cons:
You could have answered the phone, brought me to rental center, and given me a car. I was never even able to connect with a person or receive a car. I had to uber.10.0 Wonderful
Sep 2020
Pros:
The staff was very friendly and accommodating to me, feel like they are way better than other companies here.Cons:
Nothing!4.0 Mediocre
Sep 2020
Pros:
Will never use this company again. And the fact that you allow them to post on your site is reprehensible. I had nothing but issues to start with they moved during the night (their words) before I picked up and they had not left a forwarding address until I called. It appears they are at the airport but they are not which adds to issues. I blew a tire on the way to my destination and they were no help. I called the car manufacturer to get a tow and paid for the tire replacement myself. There is also large scratch on vehicle which I am sure will be an issue. I have already turned over to my insurance company to handle. Clearly something hit the car and caused tire to blow. ABSOLUTELY NO HELP WHATSOEVER. SHADY COMPANY. DO NOT USE UNDER ANY CIRCUMSTANCES.Cons:
NO SUPPORT. SOMETHING ISN'T RIGHT WITH THIS PLACE. NOT SURE WHAT IT IS BUT IT'S NOT WORTH YOUR MONEY OR TIME. DO NOT RENT FROM THEM. NEVER AGAIN. CAR WAS ACTUALLY NICE AND NISSAN WAS WAY BIGGER HELP WITH TIRE ISSUE THAN ACTUAL RENTAL COMPANY. INEPT AT BEST.2.0 Poor
Jun 2021
Pros:
Staff was friendlyCons:
I ordered and paid for a full size car and received a compact car, staff insisted it was full size. a nissan kick is a compact car. pickup at the airport was a little confusing. When I went to return the car at 8:45 the office was closed and when i called the company number no one answered the phone. after 45 minutes someone finally showed up to take us to the airport to check the car in and give us a ride to the airport.One location in Church Hill North
One location in Church Hill North
One location in Church Hill North
Locations in Church Hill North (Richmond)
5381 Glen Alden Dr
+1 804 370 4520
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No reviews available
One location in Church Hill North
Locations in Church Hill North (Richmond)
Filters
No reviews available
On average a rental car in Church Hill North costs $90 per day.
Yes. Based on our information, BUDGET in Carytown is the cheapest car rental location in Richmond. It is located at 4204 West Broad Street.
In the past 72 hours, the cheapest rental car price ($39/day) in Church Hill North was found at DOLLAR, 1 Richard E Byrd Terminal Dr.
Based on ratings and reviews from real users on KAYAK, the best car rental company in Church Hill North is BUDGET (5.6, 51 reviews).
Take a look at our extensive car rental location map to find the best rental cars near you.
SUV is the most frequently booked rental car type in Church Hill North.
A SUV car rental in Church Hill North costs $85 per day, on average.
On average a rental car in Church Hill North costs $632 per week ($90 per day).
On average a rental car in Church Hill North costs $2,709 per month ($90 per day).