Good flight. Fiod was ready a bit late hence a hurry to finish before landing. Excellent crew and service
Good flight. Fiod was ready a bit late hence a hurry to finish before landing. Excellent crew and service
Great to have actual hot tastey meal on a flight. Well done
In general good, but the machine seems to be long in operation and some functions were restricted as e. g. Adjusting of seats.
Cabin Crew always friendly and helpful. Seating cramped - foul smelling from toilets, high risk of disease. Guard personal property such as expensive sunglasses Coffee always awful and cold Meal trays toddler sized Not worth the extra cost to fly SQ - use a budget airline, same if not better experience
Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold
Every thing was fine. Some ild classical Hindi movies should be add
A pc of cake or biscuit at least. The airport was like a maze need to take another bus to the main terminal to immigration.
They close their counter so early. I had internet issues so I couldn’t check In online . I would have made the flight but their counter was closed 5 minutes before we arrived. No way of contacting them even though I had the confirmation number and tried to check in the night before on someone else’s phone. I tried calling their customer service with no pick up. Horrible experience, I’m very unhappy with them. I hope to never fly with them ever again. It costed me almost $900.
The stewardess was very helpful all the way. My seat had an issue with headphones and after the replaced and gave me a new pair and noticed it was the seat I got a new chair to sit and a great ride back home
The seat comfort, the food and of course the crew, they made you feel welcome and relaxed 😊
On time take off and early arrival, what else can one want
My last few flights with Emirates have always been delayed at least a half an hour. When my layover is only an hour and a half to two hours, 30 minutes makes a big difference. I’m going to check out other airlines.
Much better this time than our previous. We had Been thinking we wouldn’t fly with emirates again. I have a wheat allergy so request a gluten free meal. The meals provided in the past have been mostly inedible. So dry and hard and tasteless. I see what my husband gets given with a packed tray with treats and mine is uninviting and awful. I actually was hangry with little food and not able to eat and enjoy what was given to me 😡 This last flight was an improvement. The first meal was edible tho no treats, why can’t a chocolate be given like on the regular trays. I realise you are trying to make the gluten free a dairy free and probably vegetarian one at the same time to save you dollars tho it’s shocking to receive. The snack sandwich given was much better and edible, not hard and dry as previous trips. The final meal received, Breakfast had more variety and treats on it, thank you for that. At last.!!
The IFE was unstable the entire flight seats are very dated for business class and meals were not good.
Flight was delayed and no information was provided what was new time Change gate 3 times at Madina airport First gate was 113 Second gate was 204 And last gate was 113 again
Emirates is always great experience, however, they should reopen their lounge in Istanbul. The IGA lounge is not worth it
I liked everything accept the delay try to improve in that area
Same problem with very poor food. Gluten free options can taste great, there is not reason to be give suboptimal meals in this situation.
Flights were both delayed. No luggage on arrival for the whole plane and no contact since submitting a PIR.
Flight got canceled without any prior information and it caused lot of trouble
We bought the business class tickets. The check-in staff and onboard crew were excellent, providing commendable service throughout. However, it was disappointing to find that China Southern Airlines does not have a lounge at SFO. Instead, passengers were provided with a $35 per person food voucher, which fell short of expectations. Furthermore, the quality of the onboard food left much to be desired, marking a significant decline compared to our previous flight experience in 2019, prior to the pandemic.
Wuhan - Dubai. Old plane: 1. Only USB charger. No power outlet to plug in.. 2. Super narrow seat layout 3. Toilet cover consistently fell down and hit my back when sitting on it.. :( 4. Entertainment system touch screen not sensitive, and need to press hard or use finger tips to hit. Crew were very nice and accommodating though.
1. I got very poor check in experience with the counter lady . This is the first airline I ever experienced that no combine check in weight allow . Even we have 4 of us but weight counter by piece . So we wasted lot of time argue and repack . This is super crazy 2. Next I left my Samsung tablet on the plane . And I started to escalate and finally spoke to southern airline lost and found in Malaysia and the amazing answer she give is : system nothing found and please try to call southern airline in china 🧐 . I have been flying many other airlines but this is my first encounterment with such irresponsible airline response and no empathy given to customer . My feeling is nobody bother whether how customer like me feel and I’m just too small for the management to take note .
No red vine, no whiskey, no vodka. No that I wanted all of them at once but still...
No good but was short flight. Both of our China Southern flights were on time. No surprises.
The flight was okay it was the kayak customer service that was poor, I have been trying to change my name on my flight ticket 3 days before my flight and nothing got done about it even tho I messaged so many times and phoned, all I got in return was that is was being processed and still to this day nothing has been done about it, I think it’s disgusting and un needed stress to the trip.
The food was perfect. The boarding process is a bit long. Given the late boarding time, I felt very tired by the time I was seated.
Quality flight from start to finish. Customer service is evidently very important to this company. The staff really exceeded expectations.
Traveling with the Chinese airlines , their service superior to the US Airlines , they are much more friendly and the seats are comfortable , In the past I flew with United , now ,United Airline will become history for me .
Upgrade their seats. They’ve got 20-year-old business class seats in their 777s. The food choices. On the way to Manila and the way back I thought we’re lousy compared to other carriers. The staff was fantastic and very happy.
Continual rescheduling of flights, inflight entertainment system did not work, staff not pleasant to interact with.
Biz class is way below what other airlines offer. The food was mediocre at best. A WiFi was intermittent and movies were dated. Honestly the best part of the trip was that the Mabuhay lounge in SFO was closed and they gave us pass to Air France lounge. My advise, fill up there before boarding plane.
Not a pleasant experience from the start of booking first flight all the way through to the actually flight. Only saving grace is the food.
There is a problem with the sound while watching movie or listening to the music ( the sound is static & goes on and off). Aside from the sound, the experience was good & stewardesses are nice.
Boarded the plane last even while I was seated at the back and had to have my bag separate. The same exact special request meal was served as the flight an hour beforehand
The charges for overweight luggage were not clear, I think I paid twice, I didn’t argue because I was traveling alone & already felt exhausted.
Food could have been improved. I expected a bigger serving.
Every thing was good except our baggage that wasn’t here when we arrived, we understood the cause but hopefully we will get it soon as possible
Seats is too small for me, but it’s only 1 hour so I guess it’s ok
Phnom Penh (PNH)Cambodia
Dubai (DXB)United Arab Emirates