Worst ever. No assistance and communication from Emirates crew. No visibility of when the flight is flying. Couldn’t understand if we can go to lounge to take rest. Emirates system at a certain point said flight is not operating and suggested to take the next flight and in few minutes it suddenly opened the gate for boarding. unsupportive and rude crew. Worst experience ever. Flight was delayed by 5 hours so need the compensation for that.
Worst ever. No assistance and communication from Emirates crew. No visibility of when the flight is flying. Couldn’t understand if we can go to lounge to take rest. Emirates system at a certain point said flight is not operating and suggested to take the next flight and in few minutes it suddenly opened the gate for boarding. unsupportive and rude crew. Worst experience ever. Flight was delayed by 5 hours so need the compensation for that.
Service needs to improve. Air hostess do not register flyers request and we need to keep on repeating our request to them on multiple occasions
The experience was not as pleasant returning as leaving. Went through clearance twice, crew was not as customer focused.
The crew manager let the staff down by not ensuring special dietary requirements meal were coming in drips . The poor cabin crew did not stop . If organised the cabin could take a short break ..The cabin crew were AWESOME UNLIKE THIER TWO MANAGES!
Seat and leg space is much better than the Qatar airline. The crew I would like to say is not meeting the requirements of emirates airlines cause it almost 20 years I am flying with emirates this time I really feel that crew is not behaving well someone asked for water waited more than 30 minutes and there are more incidents in this flight.
Check-in counter at the airport took more than an hour of standing in queue with online checkin. And after entering the gate the flight delayed more than 30 mins.
Excellent airlines. I highly recommend using Emirates. Its my number 1 airlines
I liked theAVML food. Taste was alright and quantity was enough. Sometimes during the flight I felt that the smell from toilet was coming to the cabin
Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.
On both legs of my trips (Jhb - Dxb and Dxb - Jhb) the entertainment system did not work.
They made us deliberate waste time by holding our passports and boarding passes making us miss the flight
Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar
From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung
My seat that I booked over a year ago and some other passenger was sitting in it. They said they could not walk and they would not move. I was with my young kid and the crew did nothing to accommodate that. Just disappointed that the airline accepts that excuse from a passenger.
The staff at the check in lied. I requested aisle seats he said he gave me aisle seats. In actuality he only gave me aisle seat for 2 hour Karachi to Doha flight. From Doha to Dallas flight he gave me middle seat .
The business class experience was awesome - I will be using QATAR airways again and it'll be business class again - appreciate the privileges afforded to the business class clients - thank you.
Food and Service inside the flight. Airport service from Qatar is not good mainly because of lack of coordination and not used of seeing so many ppl commuting
Very very poor service. Authorities must take action against this airline immediately. Total failure to follow the rules and regulations of an international airline
Fine. Don’t think I would fly with them again
The overall experience for the price we paid was mediocre. Nothing outstanding! Check in process was standard. Flight attendants could have been more well mannered. I found it rude when the attendant nudged me with the snack box to grab my attention when not looking. She could have said ,’excuse me’ instead. My son’s in flight entertainment was not working. The food was not great either. The snack options were not so great with kids in mind. Overall, might not travel qatar again.
Online was good boarding also but a child was crying all the way with no intervention from crew member.
In my opinion, Etihad Airways is a first rate airline except for one important element. On the day before my return flights, when I chose my seats on the Etihad website I was charged an additional $55 (US) in order to sit on the aisle. I was not at all happy about this additional "hidden" charge and I felt cheated.
The staff was kind and polite, but it was very very hot and no ways to have some fresh air.it would be also be nice to have more time to sleep, since it was a night flight
I WOULD ADVISE NOT TO BOOK YOUR FLIGHT ON KAYAK. THEY SHOW BETTER FARES AND AFTER I BOOKED MINE, I FIND OUT THAT IT DID NOT INCLUDE LUGGAGE. i HAD TO PAY $800 TO CHECK IN MY BAGS.
Very unfriendly team. It was very difficult to get a cup of coffee. Legroom was extremely small. Old, dilapidated plane.
Crew was good, boarding mediocre, food choices were limited, seating was not comfortable
Crew did not cooperate… I just asked water twice for one crew member and she didn’t get anything.. and when I asked other crew member he gave me water and he was not respectful.. I kept Hindu non veg meal chicken .. when I get my turn chicken was not provided and then they gave me veg paneer and green peas curry which I don’t like..
Food and beverage service have rooms for improvement .there were no entertainment facilities available
Very very bad service very tight seats never ever flying with Etihad again
It feels like the seat did not have any cushion just plywood. The seats are so compact that I could not even move at all and I am slim. Just imagine someone else. Singapore Air and Emirates are far far better than this. Do not even travel for free. For a 12 hour flight sitting on a plywood is horrible experience and on top of that the person at checking counter at NY was worst and rude. Plus they charge arms and leg for everything. I think they would also start charging for belts and oxygen also soon. First and last time flying with Ethiad.