Flight was delayed by almost 5 hours. Suitcase was not loaded despite the flight being near empty (my colleagues’ suitcases did reach JFK, unlike mine). Had to argue on phone to get JetBlue to deliver the case to my hotel. Never again
Flight was delayed by almost 5 hours. Suitcase was not loaded despite the flight being near empty (my colleagues’ suitcases did reach JFK, unlike mine). Had to argue on phone to get JetBlue to deliver the case to my hotel. Never again
Safe and on time were the positives. The plane wasn't cleaned before boarding, there was garbage and food on the floor and in the seat pocket. The TV screen was small and the picture fuzzy, audio quality was poor. Seatbelt was fraying and seat did not recline properly. No charging ports near the seats,
After 14 hour delaybwith departure time changed 9 times then announcing the flight was canceled. Another later announcement said the cancelation was in error. Also after paying a higher fare to leave in the afternoon then departing at 4am was not right.
Not sure why planes don't just board back passengers first.. also wifi connection could be beneficial and keeps passengers occupied
I loved the wifi, much better than Delta. Seats were old. and bathrooms dingy.
Great crew. Smooth flight that was on time. Boarding is a disaster as usual. Bought more room seat and was Grouo A. The flight was packed by the time I got on. TVs did not work as usual
There was no wheelchair or wheelchair escort at the gate..unacceptable
I liked that boarding and take off were timely despite a 15 minute delay due to weather. The pilot communicated with us the entire flight keeping us informed re: turbulance and slight delays on the runway after we landed.
There was only internet service for the last hour. Other than that is was a great flight. Good Crew and landed a head of time.
No food/drink were offered. There was no Flyfi service. The screen size & quality were below JetBlue’s typical standards. The flight was delayed by an hour.
Saint Thomas Island (STT)U.S. Virgin Islands
Simpson Bay (SXM)St. Maarten
Simpson Bay - Saint Thomas Island