Captain and Crew were excellent. The Boeing 737-800 was showing its age. In flight entertainment system was sluggish and my Business Class seat on the outbound flight had some mechanical issues. Only real problem was the location of the Gate in Panama PTY. It was a 40 minute hike from Security to the Gate. There should have been some sort of warning about the distance.
Captain and Crew were excellent. The Boeing 737-800 was showing its age. In flight entertainment system was sluggish and my Business Class seat on the outbound flight had some mechanical issues. Only real problem was the location of the Gate in Panama PTY. It was a 40 minute hike from Security to the Gate. There should have been some sort of warning about the distance.
No boarding announcements leading to the usual confusion and people trying to board before their group number.
More information is needed on travel Requirements in the check in website
As usual, the flight with normal legroom was not very comfortable, but the second flight was much better because we had paid for extra legroom. It was very nice to check our bags without an extra fee.
LOCKED MY BAG WITHOUT CONSENT. Had to have my zippers cut upon arrival in Costa Rica.
Arrived 3 hours early and never made it past baggage drop
I had no legroom, although I paid for extra legroom. I could barely put my bag in front of my feet and under the seat. The Wi-Fi was horrible. In fact the flight attendant said that they had to reboot it and see if it was going to work and never did.
The crew was courteous and are very well prepared for the job.
One hour late taking off. Concerning, very hard landing. Uncomfortable seats with no recline. Extremely slow baggage claim. Very professional, knowledgeable flight attendants. Brand new, very clean plane.
Cancelled my flight last minute and had to end up driving to Texas from Atlanta last minute. I’m going to miss another day of work, drive back to Atlanta , in my own car and spirit doesn’t want to refund the money. First time I tried flying anyone else but delta and I get ripped off . And I had. To pay for seats for a flight that didn’t happen. Usually you could say you get what you pay for but in this case, didn’t get anything and paid for everything never flying spirit again, or even attempting it or thinking about it.
The first thing about baggage the want we pay 180 dls for our bags . The second thing in our flight said a meal but the didn’t offer any meal and water.
I have been flying spirit since 2012 and the luggage prices are through the freaking roof and the food and drinks are so expensive no one buys them on the plane hardly.
Although the plane seemed new, the seats are pretty uncomfortable and you could not recline them.
Flight from STI to FLL was wonderful But from FLL to MCO worst experience ever the luggage took forever to come out which caused me to loose my flight than they wanted to book me for next day 3pm told I needed to get he lady at the counter just said nothing she could do couldn't offer anything which made me ending up renting an a car to drive home all because the flight was delayed in STI
Flight from STI to FLL was wonderful But from FLL to MCO worst experience ever the luggage took forever to come out which caused me to loose my flight than they wanted to book me for next day 3pm told I needed to get he lady at the counter just said nothing she could do couldn't offer anything which made me ending up renting an a car to drive home