The rooms were sleek, had all the expected comforts, the lobby was welcoming, and the staff was very friendly.
Lovley large room separate from the main hotel and the busy road. Lovely garden to look out onto from the restaurant.
A few things didn't work that well - the TV, the lights in the bathroom and the facilities in the bathroom - small basin, nowhere to put your things.
The staff were really friendly and helpful. The restaurant meal was very good and we enjoyed the relaxed atmosphere of the bar afterwards. Our room was very comfortable and the parking was close to the accommodation.
The food was good as were the rooms. All staff were extremely friendly and helpful.
After a long day in the mountains and moors it was disappointing that food could not be served in the rooms.
Beautiful surroundings and very friendly and efficient staff. Excellent restaurant which you should not miss!
Friendly, good service, comfortable, good value, good 'Welsh' breakfast (i.e. no baked beans because they don't grow them in Wales . . .)
Bit close to the A40. Main hotel sign should be black-on-cream not vice versa (looks like a blackboard).
the room was lovely, spacious, clean and very comfortable
The hotel was very clean and most of the staff were very helpful and friendly. We had the impression of a family-run business and things ran very smoothly. There was a good choice of meals in the restaurant and the food was good and not really expensive. There was a wonderful choice of breakfasts included in the price.
I was disappointed that there was not a hair dryer in the guestroom but this may have been due to previous bad experiences on the part of the hotel. Both myself and my husband thought that the room was a bit on the expensive side for a quiet country town like Abergavenny.However, this may in part be explained by the poor rate of exchange between the pound and American dollar.
the room was huge.
the shower was very hot and I couldn't get it any colder
Great breakfast, friendly staff, big room, excellent decorative order, newly furnished