Occidental Roca Negra - Adults Only

The hotel offers a superb location with access to natural pools, a rooftop bar with great sunset views, and a spa and wellness center.

Yes, there is private parking available at the hotel, although it is subject to a surcharge.

The hotel offers a fantastic breakfast spread with a great variety of food, but some guests have mentioned that the dinner buffet and service in the food hall were not up to their expectations.

The rooms are clean and spacious, with direct access to the pool from sliding doors. However, some guests have mentioned issues with cleanliness, such as dirty plates not being removed timely and unclean cutlery in the dining hall.

The staff are described as friendly, professional, and highly service-minded, always doing their best to provide an excellent stay. However, some guests have experienced delays during check-in and found the rooftop bar area to be in need of maintenance.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean or the natural pools is highly recommended.

The hotel is conveniently located within walking distance of the Agaete Natural Pools, a must-visit attraction for a refreshing swim and stunning views.

Some guests suggested that an all-inclusive option would be beneficial, especially considering the additional fees for parking and laundry.

If access to the gym is important to you, it's advisable to confirm its availability before booking, as some guests experienced it being closed during their stay.

While the hotel offers beautiful and spacious rooms, some guests mentioned that certain rooms may feel "empty" and in need of additional furnishings or decor.

The hotel has made efforts towards sustainability, but some guests noted areas for improvement, such as using reusable cups at the pool bar to reduce plastic waste.

While breakfast received high praise for its variety and quality, some guests found the dinner buffet to be less varied and disappointing. Consider exploring dining options outside the hotel for dinner.

If you're planning to drive, take into account that parking is not included in the room price.

Some guests encountered maintenance issues with room amenities, such as faulty safes, non-functional fridges, and bathroom odors. It's advisable to report any issues promptly for resolution.

While the massage services were praised, some guests noted that certain basic amenities, such as water and use of the indoor pool, incurred additional charges.