Hotel Kazuno

The hotel offers a nice and clean onsen with a spacious and clean room for a relaxing experience. The staff is exceptional and takes an extra mile to assist guests with their inquiries.

Yes, the hotel staff is very helpful and polite, providing exceptional service and taking an extra mile to assist guests with their inquiries.

The hotel ensures hand sanitizer in guest accommodation and key areas, contactless check-in/check-out, daily housekeeping, and disinfection of high-touch surfaces to prioritize guest safety.

The hotel is conveniently located with a walking distance to a Family Mart and offers bicycle rental for exploring the nearby areas. However, it's advisable to have a car as it's a bit far from Towada Lake.

The room is spacious and clean, providing a comfortable stay. However, some parts of the room may show signs of age.

Guests have recommended renting a bicycle to explore the surrounding area, providing a convenient and enjoyable way to see the sights.

Several guests praised the spacious and clean ryokan rooms, along with exceptional service from the hotel staff. Consider booking this room type for a comfortable and authentic experience.

The hotel features an onsen, providing a great opportunity for relaxation. Guests have enjoyed the clean and spacious facilities, making it a worthwhile experience during your stay.

While the hotel offers a peaceful environment, it is important to note that it is not very conveniently located, especially in relation to Lake Towada. Guests have highlighted the need for a car to access nearby attractions.

Although the staff makes an effort to assist guests who speak English, there may be language limitations. Consider preparing key phrases or using translation tools to facilitate communication.

Some parts of the rooms show signs of age, as mentioned by guests. When booking, consider requesting a room that has been recently renovated for a more modern experience.

While the hotel has a restaurant, some guests found the breakfast to be mediocre and expensive. Consider exploring nearby dining options for a more satisfying meal.

Guests have found the Family Mart within walking distance to be convenient. Utilize this for any essential items or snacks during your stay.

The hotel offers a sauna as part of its spa facilities. Take advantage of this amenity for a relaxing and rejuvenating experience.

July is both the low and high season at the hotel. Plan your visit accordingly, taking into account factors such as room availability and local events.