Enjoy familiar comforts and genuine Southwestern hospitality at the Sheraton Albuquerque Airport Hotel. As the only full-service hotel located on Albuquerque International Sunport (ABQ), our front door is just 200 yards from baggage claim. Our complimentary 24-hour shuttle runs to and from the airport. Boasting dramatic views of the Sandia Mountains and the Rio Grande Valley, we’re conveniently located near area attractions such as Historic Old Town, the eclectic Nob Hill, the University of New Mexico, the ABQ Bio-Park, and several golf courses. Settle in and enjoy the comfortable amenities in our 276 modern guest rooms, such as the plush Sheraton Sweet Sleeper® Bed. Stay connected to home or the office with Wireless High Speed Internet Access, and enjoy the convenience of an ergonomic work area, a 37” Flat Screen Television, and Starbucks® coffee and Tazo® teas. We’ve thought of everything you need for a memorable stay. Refresh yourself in our outdoor pool with mountain views, or get re-energized with a workout at Sheraton Fitness. Our sleek, contemporary lobby features The Link@Sheraton Experienced with Microsoft® so you can get online for business or leisure also with complimentary Wi-Fi in our lobby area. The Rojo Grill and Rojo Lounge have been thoughtfully redesigned, making it easy for you to relax, socialize, and enjoy the cuisine of New Mexico. With over 12,000 square feet of flexible meeting space, we can easily and efficiently welcome any event, like banquets of up to 460 people and groups of up to 350 in a classroom and 630 in a theater. All meeting rooms feature High Speed Internet Access and the latest audiovisual amenities. We look forward to giving you a warm New Mexico welcome at the Sheraton Albuquerque Airport Hotel.
Internet and parking were not free. No refrigerator in the room.
Was so disappointed, for $---- the room should not have smelled like smoke. If I wanted my room to smell like an ashtray,I would have selected 'smoking', no other rooms available to switch or even an offer to attempt to ventilate it..extremely disappointe
Clean room and friendly service
Nickel and dimed for everything and disputed charges still haven't been handled.
Location and restaurant and staff
Our room was clean, and was very comfortable. I liked the fact they provide security in the parking lot at night. It was a small $5.00 fee, but that's fine. The last two times we were in Albuquerque our cars were trashed and at one point nearly stolen.
They nickle and dime you to death. They charge you for the bottled water they put in the room. $3.00 for water is silly!
Excellent hotel. Very comfortable beds with feather pillows and feather quilts. Very quiet and restful.
Staff was very responsive and helpful
staff was excellent
had to switch rooms at 11 pm due to air conditioning failure
location and proximity to the airport and freeways was good; parking was convenient
We arrived on Saturday afternoon. Our room was fine. They delivered champagne to us for our anniversary while we were at our HS reunion that evening. Our stay was three days long. We NEVER had our room serviced in the time we stayed there. NEVER.
Close to the airport. Friendly staff who were very helpful.
No free breakfast!
you can walk to the ABQ airport or take free shuttle, front desk service was great
they checked me into a room that housekeeping had not worked on yet, it was a disaster but they made it right but putting us on the club level and giving us free breakfast, I wished that they had a luggage cart I could have used to bring my luggage in
Comfortable bed convenient shuttle
I liked the upgraded room to the club suite and the perks at the club room.
The WiFi was at a fee and had spotty coverage.
The air conditioning was broken. I called them as soon as we got to the room. They got it working. We went out for a couple of hours. When we returned it was out again. I called. They gave us a fan! Not happy at all..
The room was very clean and convenient to the airport. Very attentive staff.
Sheets were not too soft; a little stiff.
Very convenient to the airport, very clean rooms.
everything was great
Easy to get to
Leak in our room woke us up then getting our luggage down from closet a dirty pair of women's underwear fell on my daughter almost made me vomit
Convenient location for the airport.
Coffee maker in room didn't work. There is no free coffee offered to hotel guests in the AM. When I reported the issue, I got the impression the issue would be ignored. Found the staff to be rude and condescending.
clean, brand, cucumber water in the lobby
charge for parking - didn't know that ahead of time... frankly, charging for parking in Albequerque?
Bedding was awful!! Sheets were so rough and starchy I could not sleep
Great location and shuttle service.
They didn't have our confirmed two bed room. The person at the desk was apologetic and offered us access to Club Lounge which was nice but we ended up sharing a bed b/c the rollaway bed they brought in was not comfy. Long waits for elevator.
Good location near airport, confortable room and king size bed, pillows very nice.
Internet service was poor, felt like I was being swamped with unwanted spyware.
Good, easy location. Friendly staff.
Tv didn't work, left a room service breakfast request on our door by 1am and no one came by to get it because our room was the very last one in the hallway. Asked for a single bed room for me and my fiance and got a two bed. Too tired to argue with staff.
Location is great.
They charge for parking and wi-fi.
Location to the airport was great. Staff was very nice and helpful.
The bed was not as comfortable as other Sheraton 's I have stayed at. The bottom sheet didn't seem to be big enough to cover the mattress. I also wish they had a microwave and or fridge. They do not have free WiFi, which seems ridiculous.
Updated and very nice rooms and public places.
I had to pay for WiFi and parking on top of the room charge.
The room was very clean
The attendant at the front desk appeared to be annoyed by my presence. The room was cold and would not warm up. I called and the attendant just said that it takes a while. The room never warmed up.
Felt safe, convenient location, generally clean and game tables in downstairs lobby area. Beautiful view from the room and comfortable beds! Wonderful warm water for showering.
My beds were not changed and made up until after the 2nd night I requested it and nothing was refilled EVER after initial check in. No coffee, no cups, no shampoos -nothing! Very disappointed not to have coffee etc. For day 2, 3, or 4!
The location for travel
The room was very old feeling (70's)...for all the fancy refurbishment you can't get rid of that feeling. It was at the back of the hotel on a lower floor so it was dark and gloomy. Wallpaper peeling and dirty hand marks on ceiling in shower....
For late arrival/early departure, you can't beat this airport location and check-in was quick.
Be sure to request a room that is not connected to another if you need/want to get sleep. The adjoining doors are not sound-proof, you can hear every word from the connecting room.
Room could have been cleaner
Convenient location at the airport
It's an older hotel and, despite a facelift, smells musty.