Convenient access to I-49, Convention Centers, downtown, shopping malls and the airports. FREE deluxe continental breakfast, HBO, local calls, USA Today, exercise room, Microfridges, coffee maker, hair dryer, and iron and ironing board in all rooms. Please do not request connecting rooms.
Friendly staff; rooms were clean; bed was excellent-very comfortable!
A little rough around the edges;could be cleaner in stairwell and hallways.
The only good thing about this hotel was the new employee that handled the happy hour duty,was very pleasant,and helpful.
Had to ask for toilet paper twice.Dirty elevator.Not safe due to non guest staying in the lobby all night.Also,hanging out in cars in the parking lot all night.Very unsafe.Went through many times,and nobody was ever at the front desk.Strange,and scary.
Front desk staff was amazing about handling an early check in issue that I was faced with. Very professional and courteous.
The back door was not locked during my stay.
Easily accessable but out of the main flow of traffic.
Accidentally booked a smoking room. My fault but it was the last room at the hotel so I couldn't swap. Room was ok other than the smoky smell.
The room was very nice and the bed was amazing!
The bathtub was slightly questionable, but not so much that I was afraid to shower.
The room looked brand new. Exceeded my expectations. Very upscale.
The location (no places to eat nearby).
This trip was during a youth conference and youth baseball tournaments, so I expected noise...yet I heard nothing. Our room was very nice; it included a microwave and fridge, a flats creen TV, coffee maker and an air conditioner that kept the room to our liking. I could not have asked for better accommodations.
We've stayed here twice before and found the facility to be acceptable, if not exceptional. But this time the toilet was dirty (I mean skid marks!), the mini-fridge still had food in it, towels were short, and the A/C leaked water all over the rug. I don't even want to think about what else remained from the previous guest that I couldn't see. They did knock $* off the price, but that's not enough to get me back. So we're still looking for a decent motel in Alexandria or Lafayette. Zero for 8 so far.
THE GENERAL MANAGER AND STAFF IS OUTSTANDING. HOTEL IS STANDARD PRICED FOR AREA.
THIS HOTEL WAS VERY PROFESSIONALY STAFFED, FROM GM TO MAINTENANCE, VERY COMFORTABLE BEDS, ROOMS VERY COZY, WOULD DEFINTELY STAY AGAIN AND WOULD RECOMMEND TO EVERYONE.
hair on bathroom floor, tube was not clean
When I checked in to my room at 6 pm, it appeared that it has not been cleaned. The carpets were worn, there was hair in the bathtub and counter, the mirrors were splotchy with water stains. I notified the front desk and manager every day that my room needed to be cleaned and it never was cleaned. Also, another person I was traveling with saw a mouse in her room.
Stayed 2 nights for my family reunion in June. Clean, comfortable room w/ref & mic.Good Continental Breakfast
This hotel appeared dirty, carpets worn, hair on toilet and sink, muffin papers by the bed, night desk person was scary, unkempt, wearing bedroom shoes, very unprofessional. A VERY strong deodorizer had been used in the room, which made it very unpleasant to be there. Drawer parts were lying in an open area in the hallway, waiting to be repaired. We would not stay again.