The staff was friendly. The lobby and breakfast area was nice.
The beds were cheap and not comfortable. The walls were thin, and you could hear everything. The heater was loud and the noise from the mini-frig running kept me up all night.
Front desk staff very courteous. Room nice & clean. Breakfast was awesome!
All was well with my stay...no complaints.
Although the hotel is clean and staff is great, the towels are paper thin, hot water was a big problem in all 20 rooms we had for our 8 night stay, and the microwaves and fridges the hotel used to provide in all rooms have now been removed. Despite these diminished accomodations, the rate has skyrocketed for the High Point Market. They gouge the visitors who come to town to attend Market. When we asked to speak withe the new ownership, they refused to speak with us. They would not even reply to our letters. The ownership of this hotel does nothing to encourage the loyalty of its guests, and we will tell all of our customers and colleagues not to give this hotel any business.
This is our 3rd stay at the Fairfield. The rooms are clean and spacious. They do a nice job with the complimentary breakfast and keep the area clean and well stocked. The staff is always friendly and helpful.
My son and I stayed here last year while visiting Highpoint University. The hotel was clean and comfortable and the staff was really helpful. Our return flights were cancelled because of weather (at our connecting airport) and the hotel was good about extending our stay. The area around the hotel does not have much to offer. It was not until just before we left that we found the area with more restaurants and shopping that would have given us more to do.
Our daughter is a sophomore at High Point University and we have stayed at this hotel over 20 nights in the last 1 1/2 years. Any problems that we have had, have been straightened out immediately. So glad that they have gone non smoking since smoke can carry from smoking to non smoking rooms. Staff is excellent. Baked cookies are pleasant surprise on certain afternoons-should have them every afternoon! Wish breakfast had better variety of hot foods for those that don't eat meat. Suites are awesome: fridge and microwave, sofabed in separate area with tv and very well decorated.