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Passenger van |
Commercial |
6 locations in Ardmore
Filters
Reviews
10.0 Wonderful
Dec 2023
10.0 Wonderful
Dec 2020
Pros:
new carCons:
price5.6 Fair
Sep 2020
Pros:
Vehicle wasn’t bad.Cons:
Audio system inoperative. Billing policy not explained clearly; charged an extra day despite returning vehicle at scheduled day and time. I feel ripped off.10.0 Wonderful
Apr 2019
Pros:
Staff was very helpful and friendly.5.2 Fair
Oct 2018
Pros:
I generally like renting from enterprise. I have a location about 2 blocks away and run over and rent for road trips. Most always with good results. 1 time I had an issue where they said there was damage-but I had turned in the car on the weekend and dropped the keys. I will never do that again. I always want to have them look at the car and verify condition when I turn in.Cons:
This reservation was a problem from the first. I had originally made a reservation for thursday in NJ to turn in in dc 4 days later. I cancelled and then went to a reservation for friday to dc in 3 days. But I wanted to get the car on Thursday after all. So I went in and picked up a car. It was supposed to be nj to dc-but in the hassle of getting it converted over, it was stated as nj to nj location and included slp which I didnt ask for. When I later recognized this, I did call the nj office and make sure the turn in was dc. The other problem-turnin was at the dc rr station at 50 mass avenue. It was utter chaos and took me forever to find out that I had to go 2 blocks around the terminal and go up in the parking garage to turn it in!!!!!!! And then(like my previous reservation) there was no mention of a drop off charge. So I ended up paying $80! If there is a drop off charge, it should be included in any reservcation which shows 1 way rentals!10.0 Wonderful
Dec 2016
Pros:
Matt was very helpful, good price and upgradedOne location in Ardmore
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Reviews
2.8 Poor
Mar 2018
Pros:
The customer associate was friendly.Cons:
Needed a passenger van for a small tour with a band. Booked a month in advance. Was called the day before and told they had no vans and couldn't get one. Gave us a subarban. We couldn't fit all the gear in the van and one of us had to squish uncomfortably in one of the seats. We had to travel without some important items because we couldn't fit themOne location in Ardmore
One location in Ardmore
Filters
Reviews
4.4 Mediocre
Mar 2019
Pros:
Staff was very friendly. But he was over worked and didn’t have any helpers. So I had to wait on him.Cons:
My car could have been available at the time I requested instead of having to wait. Employee was great though!6.0 Okay
Jun 2017
Pros:
The car was fine. Good gas mileage, and it was exactly what we expected.Cons:
There was a $200 hold placed on our credit card which we were not informed of when reserving the car or upon picking it up. This threw a wrench into some of our vacation plans and was a serious inconvenience. In the past, we've rented from Budget and never had a hold placed on our card. We wont be using Hertz again.One location in Ardmore
Pick-up location | Ardmore |
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Car types | Van, Minivan |
Rental locations | 0 |
Airport locations | 0 |