|General||24 hour front desk, Complimentary breakfast, Laundry facilities, Parking (free), Pool (indoor)|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets not allowed||Landmarks||
Excellent, 1,394 reviews across the web
|Service||94% found the |
|Room Cleanliness||92% said |
|Hotel||Excellent hotel. 90% of guests enjoyed it.|
|Breakfast||78% found the |
|Beds||76% said the |
|Old/New Facilities||54% thought the |
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Very clean and accessible to everything. The breakfast was very good as well.
NoneThe rooms were very clean and plenty of room.
It was very convenient to all locations we wanted to visit. Staff was helpful and friendly.I was very pleased with our experience overall and would definitely stay again.
Cleanliness, no bed bugs!
The water in the bathroom wasn't hot. You could hear neighboring guests in your room. The price was high for what you get.Standard 2 1/2 star hotel. It was very clean. That was the highlight. Other than that, it's a bit dated, the rooms aren't that soundproof, and the hot water is luke warm.
Location....perfect for visiting Biltmore estate.
The bed was very hard and lumpy. We woke up sore.Very nice, clean hotel. Great location. Didn't care for the bed. We're used to a softer mattress and it was very hard.
the hot tub, indoor pool, and free breakfast (awesome selection).
Yes, our rental car was key scratched by someone in the back parking lot of the hotel. if i had not had the extra insurance provided and purchased from the rental car company, i would have out $3,000 for the finish repair out of my own pocket! LOL!staff average, breakfast excellent, and room interior good! might stay there again?
Room clean-up service was prompt and early. Indoor pool a plus. Great location.
Eating area is small.
It's location to the Biltmore EstateGreat place to stay when visiting Asheville. Would stay there again if ever in the area.
perfect location, helpful staff. Room average for rating
mattress too hard.Two and half stars perfect rating. Breakfast adequate, great orange juice
The room was nice. Hot breakfast in the morning is great!
The breakfast area needs to be A LOT bigger, I got food and took it to my room because there was nowhere to sit, it was even hard to move around the room to get to the food.