|General||24 hour front desk, ATM on-site, Air-conditioned, Complimentary breakfast, Express check out, Laundry facilities, Long-term parking (surcharge), Parking (free)|
|Services||Airport shuttle (free), Business center, Laundry service|
Good, 1,132 reviews across the web
|Value for money|
|Hotel Cleanliness||94% thought |
|Service||82% found the |
|Beds||52% didn't like the |
|Breakfast||58% were |
|Grounds||Ugly grounds. Criticized by 68% of the guests.|
|Noise Level||74% thought it was |
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|Read all reviews from Priceline|
Clean, front desk help not helpful. When had to extend a night due to flight cancellation; was told to go online.
I chose this hotel because on the travel site it said that I could park my car there while I flew out on vacation for the week. But there was LITERALLY NOWHERE TO PARK!!! The lady at the front desk basically shrugged her shoulders and was ZERO help.The staff was not friendly, nor helpful, (in fact, the desk clerk seemed slightly incompetent), the rooms were tiny, beds not comfy, there was NOWHERE to park (even though it was advertised on the site the staff seemed clueless and just shrugged her shoulders). The other thing was that I felt generally unsafe there. Especially in the parking lot and even in my room. A security guard would have helped a little. The staff even said she was afraid to walk out to her car behind the holt after her shift!
The staff was nice and the shuttle was very convenient. The price was fair.
It's very busy, and I wish I was further away from the smoking rooms.This hotel was perfect for my needs, which included an overnight stay and a free shuttle to the airport. I would have no trouble with coming back.
nice breakfast selection -- good mix between hot and cold offerings
This hotel lists an indoor pool. They do not have an indoor pool. I called priceline regarding this issue and customer service pretty much called me a liar by stating the pool was not listed.Funny - it's still listed under amenities!The continental breakfast consisted of coffee - green bananas and cereal.
Excellent access to airport and popular restaurants
No pool or hot tub, only one chair. Shower door hard to open and close, robe hook fell off wall.
The staff went way above their duties to help us with several issues. They assisted me with returning my rent car, delivered messages to me by my cell phone and always asked if there was anything else they could do to help!I have stayed in hundreds of hotels both in the US and other countries and am seldom treated with such wonderful service.
Rooms were small and threadbare. TV was old. AC was very noisy. Advertised cold breakfast was very minimal-2 types of cereal, white bread for toast, and some sort of high fat muffin.