|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Express check out, Gift shop, No smoking, Parking (free), Pool (indoor), Pool (outdoor), Restaurant, Sauna|
|Services||A/V equipment rental, Airport shuttle (free), Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Spa, Wedding services|
|Internet||Internet (surcharge), WiFi (surcharge)|
Excellent, 1,696 reviews across the web
|Service||92% found the |
|Beds||74% said the |
|Hotel Building||Building is pleasant. 74% of guests mentioned it positively.|
|Breakfast||72% found the |
|Room Cleanliness||71% said |
|Bathroom Size||55% |
|Noise Level||59% thought it was |
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Bed was so comfortable, room was roomy. Nice lounge friendly staff
Card in room for another name, could not hook up to WIFI on iPad or lap top
Traffic signage very confusing, but this is not the hotel's fault.Had a problem with the room card key half-way through the stay.
comfortable beds and pillows, decor
would like nicer bathroom shower curtainsgreat service, called for a late check in and the rep was very responsive. ate at the hotel dining room and the food was great. a little pricey but great food.
Quick check in
On second floor---a little noisyVery good room for price they accepted
The room was spacious and the bed was very comfortable. I particularly appreciated the thick curtains that kept out all light and most noise.
There were no phone or guide books with maps of Austin. Smart phones have small screens for looking at maps. A 2nd entrance would help. Parking lot was pretty full. Free breakfast or a frig would help. $16 for a bagel breakfast is steep.The hotel is upscale and comfortable. Enjoyed watching the Olympics on the wide screen TV.
Comfortable rooms and beds. Free and ample parking. Very friendly staff. Luxurious airport transportation vehicles. Restaurant food was quite good.
Only one bar in the lobby and it's way too small for the amount of people it needs to serve.
Extremely friendly staff, dogs allowed, clean room
I was charged $10 to use wi-fi, but it was correcte when I was checking out. TThe staff went above and beyond as far as friendliness and helpfulness.
Although hard to get to at times, the hotel does have a nice, central location. The staff was very friendly.
The bed was horribly uncomfortable. They put a pad under the sheets that makes a lot of noise anytime you move. It woke us up several times. Pillows uncomfortable. Highway noise was considerable. They said room was updated, but everything seemed dated.Very average. Good location. Uncomfortable beds, lot of highway noise, hard to sleep. Staff was friendly and the place was clean if a bit dated. Parking is free, which was nice. They also offer free internet if you sign up for their rewards program. Also offered free beverages delivered to your room in the morning. Shower water backed up after a few minutes, which is disgusting.