The hotel is nice but would need soon a refurbishment. The personell of the hotel is well trained, discrete and kind. Location of the hotel is good, it has a beautiful own park. Spacious rooms and quite ok even if the interior desing is 20 years old.
In what concerns the comfort of the room the mattresses are too lax and uncomfortable. In what concerns Bad Ragaz, I do not recommend it to people who have a light sleep because the church bells are ringing every hour.