We loved the position of the hotel and the view from our room.
We wish there was information leaflets about your hotel facilities available in English. We came to attend the GregoR Lersch floristry demonstration and chose your hotel because your website had booking details in English but there was no information available in English at your hotel. I know that other florists from England would be encouraged to stay at your hotel if more English information was available. A lot of English florists attend the Gregor Lersch event each year.
Friendly staff. However, the room had no minibar
Yes. My room had no minibar- No good
Smiling faces of the hotel owners and the staff. very good dinner.
Probably a little bit bigger room and looking to the river.
Not speaking German, I found the hotel owners and staff considerate, patient, and somewhat conversant in English, giving me little difficulty in my associations with them. My room was lovely with a stunning view of the town and the grape-vined covered hillsides. Services were exceptional for the price and superior to those comparable to hotels I have frequented in other countries. As I needed to leave very early on my last day, the hotel owner, just beginning her day, stopped what she was doing and provided a light breakfast for me. That was much appreciated.
The only shortfall for me personally was the lack of complimentary wifi. I was unable to use my phone for the internet because their wifi service was only by subscription. (They did let me send an email on their office computer - that was nice). But as far as my further ability to communicate by phone or internet, they said I would have to subscribe to TMobile. Even if I had wanted to do that, I couldn't access the Internet to do so! I would suggest that complimentary wifi be part of the services provided to guests. It's become a standard in the modern world and business travelers expect it. As everything else was impeccably presented, this was acutely lacking and frustrating.
it is a very friendly, family-owned, old world hotel within a short walk of the center of the town. excellent restaurants nearby.
friendly staff, good kitchen, good breakfast
a little difficult parking
Every one of hotel people is wonderful. I felt they looked pleased to serve us a nice service. Nice people, their fine foods & wine without exaggeration and spa reluxed and comforted me very much.
Location near the center of town. Staff did have some knowledge of English, although the patrons are almost all Germans.
Great friendly staff. Lovely pool and grounds. Good food. Excellent value for money. Family run feeling. Yummy breakfast with lots of choice. Pretty views, rooms were comfortable and had extra touches like slippers and fluffy bathrobes, bowl of fresh fruit, etc
The friendliness of the staff, the clean swimming pool, the breakfast buffet
the average age of the guests was a bit high