|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Complimentary breakfast, Cribs available, Express check out, Gay friendly, Kitchenette, Laundry facilities, No smoking, Non-smoking rooms available, Parking (surcharge), Pool (outdoor), Restaurant, Room service, Sauna, Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Beauty salon, Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Wedding services|
|Internet||Internet, WiFi (free)|
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Good, 1,100 reviews across the web
|Service||97% found the |
|Room Size||78% thought |
|Breakfast||75% found the |
|Hotel Cleanliness||90% thought |
|Room Cleanliness||Only 63% said |
|Entrance Area||For 75%, the |
|Old/New Room||For 54%, the |
|Old/New Facilities||67% thought the |
|Room||55% said the|
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The best thing about this hotel is it is walking distance to the convention center and Inner Harbor. Also having breakfast ready for you is great!The staff was very friendly and always ready to help with all your hotel and transportation needs.
I liked the location and setup of the rooms here. I also liked that they worked to accomodate my early arrival in a matter of minutes.
What I did not like was being charged for my room again once I arrived and also finding a huge hair clot in the bathtub. I also didn't like the staff not knowing how to handle my double charge situation until I called my bank and cancelled the charge.The hotel is average. It's not bad and the hair clot was gross but if they fixed those issues this would be a top notch hotel. The location is great, the setup is nice, breakfast is free and delicious. The only serious issue I had was being double charged for my room and lied to by the staff about it being a security hold when I already paid that and it was three times as much as the actual security hold. This was just one employee and after I called my bank to tell them it was an unauthorized charge and to cancel it, I called back to tell them it would not go through ...
Clean room, short walk to ballpark and inner harbor, complimentary breakfast and 'happy hour'.
Very friendly and accommodating was the staff.
I though I had ordered a king size bed instead of two doubles.
The location was convenient to the Inner Harbor. The breakfast was good.
ALthough it is called Embassy Suites, it is unlike any other Embassy Suites hotel I've stayed at. The website describes a separate sleeping room but it was untrue. Most of the rooms were not suites - just a single room, some larger than others.
Beautiful hotel, rooms were very spacious and nice. Free breakfast was very nice, as was free wi-fi included in the rooms.
Recently renovated so it sported much in the way of new furnishings. Also priced reasonably given its proximity to Baltimore's Inner Harbor, Camden Yards, etc.
There were minor inconveniences including a room safe that did not work and failure to provide artificial coffee creamer for making coffee in the room. Those things surely would not prevent me from booking this hotel again.This hotel was recently renovated and, as a result, had a more inviting atmosphere than when I had stayed there a year ago. The room was nicely appointed, the bathroom was large and it had a walk in shower with both fixed and hand held shower heads. The flat panel tv in the room appeared to be new and was large. The room had a kitchenette area that included sink with running water, coffee maker, microwave and safe (which didn't function properly). The room also had plenty of electrical outlets which have become so important these days for charging a variety of electr...
the rooms were newly refurbished.
no tv in my bedroom.there was confusion with the staff because they had just taken over the location 4 days before. there was no one to place a tv in my room.
The location is great. The cafe had a wonderful crab cake!
The elevators were very slow, lobby was cramped (construction), employees were stressed out, housekeepers were not considerate in elevators or hallways, valets couldn't provide directions, and the shuttle driver was difficult to understand.The elevators were very slow, lobby was cramped (construction), employees were stressed out, housekeepers were not considerate in elevators or hallways, valets couldn't provide directions, and the shuttle driver was difficult to understand.
Great Rooms. Staff Mediocre. Unable to access pool and other areas due to construction.
Parking Garage.... really narrow.I really plan on trying to visit again after construction is completed.