Kempinski Hotel Grand Arena

Pirin Street 96, Bansko 2770, Bulgaria
+359 7498 8888


Overall guest ratings

9.3/10 Excellent
Based on 801 reviews
See all reviews

Review highlights

  • 9.9
  • 9.5
  • 9.1
  • 5.3

Good to know

  • Nice building
  • Professional service
  • Spacious bathroom


    Show all


    With a stay at Kempinski Hotel Grand Arena in Bansko, you'll be near ski lifts and minutes from Bansko Ski Resort. This 5-star hotel is within the vicinity of Dobrinishte Ski Resort.


    Make yourself at home in one of the 157 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. This hotel also features complimentary wireless Internet access, supervised childcare/activities, and ski storage. Getting to nearby attractions is a breeze with the area shuttle (surcharge).


    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    • Pets allowed
    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Ski storage
    • Storage available
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Childrens programs
    • Cribs available
    • Laundry facilities
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Steam room
    • Wedding services
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    Guest reviews

    Overall Rating

    9.3 Excellent
    Based on 801 reviews
    data provided by TrustYou
    • 9.9 "Excellent breakfast."
    • 9.5 "Terrific location."
    • 9.1 "Perfectly clean."
    • 9.0 "Excellent pool."
    • 9.0 "World class service."
    • 5.3 "Internet is average."

    Overall Rating

    9.4 Excellent
    Based on 496 reviews
    data provided by TrustYou
    • 9.9 "Excellent breakfast."
    • 9.5 "Terrific location."
    • 9.2 "Excellent pool."
    • 9.2 "Perfectly clean."
    • 9.1 "World class service."

    Overall Rating

    9.0 Excellent
    Based on 272 reviews
    data provided by TrustYou
    • 9.9 "Excellent breakfast."
    • 9.6 "Terrific location."
    • 8.8 "Pool is good."
    • 8.8 "Great service."
    • 7.5 "Wellness & sports facilities were pleasant enough."

    Overall Rating

    8.7 Excellent
    Based on 32 reviews
    data provided by TrustYou
    • 9.1 "World class service."

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