The staff were very efficient and pleasant both when we arrived and for breakfast the next morning - we enjoyed our stay although very short!
It was comfortable, well equipped and friendly. Also nice and quiet. It has lots of stairs which may not suit everyone, but I liked the exercise and the fabulous view from the top.
Staf very friendly, great location for city centre and room quiet and comfortable.
The location is very convenient for visiting the historic sites of Bath, and the parking is very easy
Our room was on the top floor. As there is no lift the climb up the stairs could be challenging to anyone with mobility problems
We stayed in the Princess Suite and it was beautifully decorated, as was the rest of the hotel.The staff were fantastic, helpful, polite and sincere.The parking permit made things a lot easier and was value at £8 a day.To top it off, the bathroom had heated flooring! A brilliant hotel located in the centre of Bath - shops & eateries are 30seconds away.
top class,all the staff were so helpful and friendly, great breakfast
we found the staff very welcoming and helpfull . we have no complaints about this hotel whatsoever and look forward to stopping there again .
Staff were excellent, friendly and helpful and keen to make you feel welcome. Felt like home from home. Liked being able to see in to the kitchen at breakfast, log fire, excellent breakfast, beautiful room, central location.
Close to city centre
Rooms were very small for price. The smallest rooms I've ever stayed in and not worth the price of the room. Parking was an issue.
location, lovely building, view from our window