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Passenger van |
Commercial |
3 locations in Belmont
Filters
Reviews
2.0 Poor
May 2024
8.0 Very good
Apr 2021
Cons:
Too expensive6.0 Okay
Mar 2021
Cons:
The vehicle should have been a lot cleaner, both inside and out.7.2 Good
Jun 2020
Pros:
Friendly and fastCons:
Cleanliness of car or discount offered10.0 Wonderful
Jun 2019
Pros:
The staff members were great!Cons:
I tried to contact customer service at kayak because I purchased vehicle coverage it enterprise does not honor it and I wanted to cancel it for that reason. However, each time I called, I was routed to enterprise and couldn’t get a refund. I will not use your service again10.0 Wonderful
Nov 2018
Pros:
It was very quick and easy to pick up and drop off my car.One location in Belmont
One location in Belmont
One location in Belmont
Filters
Reviews
8.0 Very good
Jan 2019
Cons:
Construction surrounding airport5.2 Fair
Jan 2019
Pros:
NothingCons:
Canceled the car because mileages was unlimited now I know not to rent there2.0 Poor
Dec 2018
Cons:
My flight was canceled and I couldn’t get ahold of anyone to change my reservation. I was charged for a car I was never able to use. My voicemails on their system went unanswered.5.2 Fair
Dec 2018
Pros:
The only reason I booked with them was because of their price.Cons:
But I guess you get what you pay for. When I first booked the car online nowhere did it say of you are in-state you have to have a credit card or that you have limited mileage. How is this fair when if I was from out of town I got unlimited miles and could use a debit card for the 200 deposit??? Getting to the place is where they tell you all of that. Since I dont have a credit card I waisted money on a reservation with them. They wouldn't let me add another driver to the policy since the reservation was done online (yet online...it's not an option to add another driver). I couldn't use someone's else's credit card with the same last name as me (and who was right there with me to give consent for the use of their card) yet at other car rental companies I have done that before in the past. I needed a car and theirs was cheaper so I ended up getting another reservation with them in someone else's name. With this reservation (although it was also done online) I could now all of a sudden and an additional driver to it. They said when we turn the car back in, any occurred charges could be paid for with another card. When we brought the car back, they lied and said they wouldn't charge us for an additional driver however, they did anyways placing that charge on a credit card that no charge should have been made to. I had absolutely no problem paying for the additional driver, however it would have been done with a debit card so don't lie to me about where it's getting charged to not mess up people's credit status.7.6 Good
Nov 2018
Cons:
You didn’t tell me about the mileage limitation clearly. Need to make that VERY clear. Would have cost me an additional $20/ day8.8 Very good
Nov 2018
Pros:
StaffCons:
Car as dirty outsideOne location in Belmont
Filters
Reviews
10.0 Wonderful
Nov 2023
2.0 Poor
Sep 2023
10.0 Wonderful
Sep 2023
8.0 Very good
Nov 2022
6.0 Okay
Aug 2022
2.0 Poor
Aug 2022
One location in Belmont
Filters
Reviews
4.0 Mediocre
Apr 2024
4.0 Mediocre
Apr 2021
Cons:
The "full-size SUV" was more mid-size than full-size. We didn't have any trunk space and then the car's maintenance required sign popped up on the first day we had the car. The Hertz employee said the car had Blind-Spot Monitoring - it did NOT.5.2 Fair
Sep 2020
Pros:
Staff was greatCons:
Ordered an upgrade and got a standard6.0 Okay
Jul 2019
Cons:
Car smelled, refused to take AAA because I didn't use their website, and rep seemed rushed. Would not use Hertz again.8.4 Very good
Feb 2018
Pros:
Staff was very friendly and helpful. Van was ready when requested and was clean and full of gas. Check engine light came on while we had the van but that could happen to any vehicle at any time. Overall good experience.Cons:
Just that check engine light. But that could happen to anyone anywhere with any vehicle.One location in Belmont
One location in Belmont
Pick-up location | Belmont |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |