They didnt clean the room, change the towels, make the beds, Might as well have been on a room only basis.
Good value and ideal for NEC.
Location and price for NEC proximity
No staff available at breakfast time resulting in basics running out e.g. water, milk, bread etc. Noise from Airport Flight Path
fair standard class, but could do with some attenton to cleanliness between bookings
The bed had a most uncomfortable mattress due to the springs being inadequately covered, so you could feel the springs digging into you. The central heating was either inadequate or was turned down low to reduce running costs. The room decor was dreary and there were no tooth mugs in the shower room and nowhere to put our toiletries. At breakfast only white bread was available - no rolls or other varieties of bread.
Do not stay at this guest house!!. I stayed there many times when linda&graham owned it,it was one of the best in the west midlands" not now though as it is under new managment..and I use that word lightly...thay are trading under linda & grahams good names but u can be assurred you will not get the service..i
Good value for money. Not too far from nec
No attention to food and water supplies at breakfast
I cannot think of anything positive to say about this guest house.
General decoration was very poor. Heating non existing on our 2nd night. The room and bathroom was smelling stongly of cigarettes even though we requested non smoking room.Noise from other rooms could clearly be heard through the walls as could a door buzzer which was buzzing constantly for 2 hours during late evening. Bed linen wasnt as clean as I would expectand the pillows were very poor, in fact the room had 1 double bed and 2 single beds in it and no room to move around them.When I moved the single beds to give us room to move around without climbing over the beds ,the floor underneath hadn't been cleaned for a long long time............The bedding on the single beds I doubt whether they had been changed in weeks one of them the bed sheets had urine stains on it...When I used the shower the flow rate of the water was far too slow and on the second morning there was no hot water at all..Also in this room in a cupboard was the water tank for the entire guest house which was very noisy.All in all nothing good to stay about this place. It needs a complete makeover and change of cleaning staff. Breakfast was continental which is great if properly catered. The room was self service ther was no way of filling kettle(which was supplied)as there was no water in the room the room was extremely messy from other guests and there was no staff to clean it up either. Cerels supplied were stale and of poor cheap quality. Bread was ok but only white the only spread was cheap marg type and in a large container which eveyone had been digging into I found hair in it and other peoples crumbs ugh.... The jams were the same all from jars with butter and god knows what inside.Needless to say we didint eat there either
Fantastic welcome, really friendly hostess. Simple but very clean and pleasent rooms. The kitcken/eating area was very clean and was open for hot drinks whenever we wanted. There was a big selection of takeaway menu's which the hostess was more than happy to recommended the best ones. All in all a wonderful stay. Would definately go back next year when we go to the nec arena events.
the areoplanes where very very low as the runway was very close.we the room was not part of the guest house it was in the back garden this was not specified when we booked it.