Wingate by Wyndham Birmingham/Inverness is ideally located at the top of a beautiful mountain off Highway 280 only minutes from downtown Birmingham, near Birmingham Airport, Summit Mall, Birmingham Zoo, Eagle Point Golf Club, and many local restaurants. Ideal for both work and play, this smoke-free lodging offers complimentary hot continental breakfast and newspapers, internet service, an on-site gym, an outdoor pool, a 24-hour business center with complimentary copy, print and fax services, two meeting rooms and a boardroom. Guest room amenities include complimentary internet, refrigerator, microwave, safe, work desk and ergonomic chair. Handicapped-accessible rooms are also available.
Rooms were clean, good breakfast
Rarely was anyone at the front desk.
The location is convenient to so many things, but its a bit hidden and a sign on the road would be a lot more helpful. The room was big and tons of tv channels. The breakfast selection was great. Overall, a good experience.
They were having breaker problems the whole weekend we were there - the parking lot lights were not always on. The pool lights cut off while we were swimming after dark and not a single ice machine was working. But the worst thing was the lady who worked the breakfast. I know you want to keep the area clean but wait until no one is at the counter! She went up into people's space to clean things that someone had just touched and her cleaning spray was about getting into food - it made us feel like we were unwanted and unclean. Such a terrible breakfast experience, which is too bad b/c the food was actually good.
Beds and not noisy
Beds were comfortable breakfast was good
Paid for the room online my credit card got lost card wouldn't let me have the room until I came up with somebody with a credit card
The stay was great. The location was great. Nothing popped out as bad. I went during Birminghams Spring Break so there was NOBODY there except me and my girlfriend. We stayed because I had an interview the following morning. The people were nice.
The pool was green, they did start cleaning it the day I stayed though. The breakfast food was disgusting. Only the waffles tasted okay. Nothing was made with sugar. The apple juice tasted like water. The hotel itself is outdated. There is an old people home next door and it felt like we were staying there because the bed was 4 post, the walls were ugly, the bathroom was green and outdated and the showerhead was supposed to be white but was yellow from old age. It was clean but SO outdated.
Our room was accessible WITHOUT THE KEY! Night clerk changed rooms for us. BOTH rooms had no working heat! We received blankets (thx, she was very helpful). That morning another clerk refused to give my associate any information on the room that HE AND HIS WIFE STAYED IN because his name wasn't on the room. Although he had KEYS TO THE ROOM he was refused any answers. I presented the bill to the room and informed him that my name was on it. He said there was nothing he could do, no recourse for the cold rooms and REFUSED to give me the receipt back saying it wasn't the 'right one.' No other explanation given. I will say that he offered another receipt, but if wanted that one since there was no reason given to change receipts. There was NO customer service extended. We were warned not to room in Birmingham. Now I know why
The hotel is great. The employees are professional and friendly. The breakfast is also good Overall a great experience