Services and conveniences
Accessibility and suitability
Basics
Dining
General
Media and entertainment
Laundry
Parking and transportation
Bathroom
Bedroom
Workspace
Things to do
Health and safety
Fitness
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's standout amenities?
The hotel offers an indoor pool, fitness center, and a variety of dining options including a restaurant and bar/lounge. Additionally, guests can enjoy the convenience of free parking and an on-site ATM.
Are there any concerns about the cleanliness of the rooms?
Some guests have mentioned concerns about the cleanliness, such as finding unwrapped candy under the sofa bed and issues with the air conditioning. However, many guests have also praised the hotel for being very clean.
What are the common complaints about the hotel's services?
Several guests have expressed dissatisfaction with the lack of complimentary breakfast, while others have mentioned issues with the front desk service and the wait time for check-in.
Is parking readily available at the hotel?
Yes, the hotel offers free parking, providing guests with convenient and hassle-free parking options during their stay.
When is the best time to visit the hotel?
The hotel experiences high season in September and low season in April, so guests may want to consider these factors when planning their visit.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
Guests suggested visiting during the low season in April to avoid crowds and potentially secure better rates.
Explore Nearby Attractions
The hotel's proximity to attractions like the Birmingham Zoo and Birmingham Botanical Gardens makes it convenient for guests interested in exploring the area.
Check Room Amenities
Some guests were disappointed by the lack of a microwave in the rooms and the absence of complimentary breakfast. It's advisable to review room amenities before booking.
Take Advantage of On-Site Services
The hotel offers services like room service, a business center, and wedding services, which can enhance the overall guest experience.
Be Mindful of Additional Charges
Some guests were surprised by additional charges for amenities like breakfast and parking. It's recommended to clarify these costs before utilizing the services.
Consider Room Location
Guests suggested avoiding rooms near backdoors to minimize noise disturbances and ensure a more restful stay.
Utilize Nearby Dining Options
While the hotel has a restaurant and bar, guests recommended exploring nearby dining options for a variety of choices.
Confirm Cleanliness Standards
While many guests praised the cleanliness, some mentioned specific cleanliness issues in their rooms. It's advisable to confirm the cleanliness standards upon check-in.
Plan for High Season
For those planning to visit during the high season in September, it's recommended to book in advance to secure preferred room types and avoid potential sell-outs.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | March | $150 | $221 |
Cheapest month to stay with an average 14% drop in price. | Most expensive month to stay with an average 69% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 7.3 mi | Birmingham | 8.9 mi |