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One location in Bountiful
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Reviews
10.0 Wonderful
May 2017
Pros:
The staff were fantastic to work with. They picked us up from the train station and when it was time to return they dropped us back at the train station, which made it very easy to get back to the airport. The Chevy Cruze was a great little car. It was EXTREMELY fuel efficient and comfortable to drive. Overall experience was great!Cons:
Nothing.2.0 Poor
Jan 2017
Cons:
Car didn't have windshield fluid and I had to drive in dangerous conditions. Was not even reimbursed for the cost of the fluid9.6 Wonderful
Oct 2016
Pros:
Service was great and they gave me a nice upgrade at no extra cost. Always happy with enterprise.2 locations in Bountiful
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10.0 Wonderful
Jul 2019
Pros:
Drop off at San Francisco international was very easy.Cons:
I would have liked an e acknowledgement of the car received in good state. No easy way to pay license plate scanner tolls. Since these are becoming common it would be nice to have a way for renters to pay up on return of car rather than later2.0 Poor
Mar 2019
Cons:
Car not available despite the booking. No contact from hertz until we arrived at the hertz desk. No help from the hertz man. We went to Avis5.6 Fair
Nov 2018
Pros:
Clean car, fuel efficient. Person working desk was nice.Cons:
Didn't get the performance we needed for snow conditions. Was charged $300 interior cleaning fee, even though that was not outlined as even a possibility in the rental agreement I signed.2.0 Poor
Sep 2018
Cons:
I arrived to pick up my car at noon and was told they didn't have any. I prepaid by the way. By 6:30 that night, I had still not received ANY information about getting a car and NEVER received a call back from anyone at Hertz. I called multiple times trying to get updates. One agent in the Salt Lake City downtown facility "PROMISED" to call me in 15 minutes. He did not. I called him about 15 minutes past the deadline and received a recording that the office was closed for the day. Now I have to go through the process to get a refund. I will never rent through them again, and have told all my friends this horror story!4.8 Mediocre
Sep 2018
Pros:
The car was fineCons:
I was booking a car rental at SLC airport. When i went to pick up my car (on a tight schedule) i was informed that my car was at a different location 20 minutes away. Then i had to pay for an Uber to get to the location since there was no shuttle. The Hertz rep at the airport told me that i could change the return location and bring the car back to the airport for a $5 fee. When i went to do that, they charged me $30 extra. My $40 decently priced car rental, wound up costing me $100 and cost me an extra hour and half in waiting. Total nightmare as i had something very important i was scheduled to attend. Was an hour late. I will never book a car rental again through a third party site.4.8 Mediocre
Jun 2017
Pros:
The gentleman working the location was very polite.Cons:
Apparently the whole city was overbooked. I had to wait 4 hours to get a car. I VB ended up having to take a compact instead of the full size for which I had paid.One location in Bountiful
One location in Bountiful
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Reviews
8.0 Very good
Oct 2023
2.0 Poor
Mar 2021
Cons:
The rental was not at the airport - it was located in downtown. That is the only reason it was cheaper. I did not rent the car because I was going to downtown - so I took a cab. I suspect the location was given but I think you need to make more of an effort to disclose that the rentals are not located at the airport. BIG LETTERS IN RED would be helpful to inform people that they need to take a cab ride to pick up their rental.9.6 Wonderful
Sep 2020
Pros:
Fast pickup and easy drop off.Cons:
We found someone's face mask under the seat and some areas of the car were not wiped down thoroughly.10.0 Wonderful
Feb 2020
Cons:
Nothing negative. Everything was great. Excellent, clean vehicle. Easy pick up and drop off, excellent value.2.0 Poor
Feb 2020
Pros:
Total bait and switch. Scammers pretend they have vehicles in stock by using the slc airport stock so you have to wait 3 hours for them to bring the vehicle from the airport which is only 20min away. Then they force upgrades on you at your expense and double charge for insurance! Total scam!! Avoid at all costs!!!8.0 Very good
Jan 2020
Cons:
The car could have been cleaner and the automatic trunk would have been nice if it worked.One location in Bountiful
Filters
Reviews
10.0 Wonderful
May 2024
2.0 Poor
Mar 2024
10.0 Wonderful
Feb 2024
8.0 Very good
Feb 2024
10.0 Wonderful
Oct 2023
4.0 Mediocre
Sep 2023
One location in Bountiful
One location in Bountiful
One location in Bountiful
One location in Bountiful
Along with a 9 passenger van, rental companies in Bountiful offer 7 passenger vans.
Pick-up location | Bountiful |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |