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4 locations in Brockport
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Reviews
2.0 Poor
Anonymous, Apr 2024
Full-size
4.0 Mediocre
Anonymous, Jan 2024
Minivan
10.0 Wonderful
Anonymous, Aug 2020
Pros:
Yes, staff was great, and did a great job with curbside pickup/returns related to COVIDCons:
Nothing. Friendly and efficient staff. Process simple. Great choices in vehicles. Would highly recommend.10.0 Wonderful
Anonymous, Jul 2020
Pros:
The staff was very accommodating and helpful.9.6 Wonderful
Anonymous, Jun 2020
Cons:
Interior was about 95 percent clean but that may be a result of COVID-19. Overall I was satisfied with the choice of vehicle.One location in Brockport
One location in Brockport
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Reviews
2.0 Poor
Anonymous, Mar 2020
Cons:
At airport, no shuttle to off site rental car place. Called 1-800 # customer service to have them get a hold of somebody at offsite Alamo for a shuttle. Customer service agent did call the offsite place and said nobody was answering left a message with my contact # for them to get a hold of me and I still, to this day, Never received a call. It’s been 4 days.10.0 Wonderful
Anonymous, Feb 2020
Pros:
The manager when we picked up the vehicle was extremely helpful. He personally got our vehicle, warmed it up as it was 16 degrees and loaded our luggage for us. He really went above to assist us.Cons:
Alamo needs to correct their automated answering messages as they do not direct customers correctly. Was not able to get to a real person, messages sent you in a circle and then disconnects.9.2 Wonderful
Anonymous, Feb 2020
Pros:
YesCons:
The drop shuttle was not there at 4am to take me to the airport. I had to call a Lyft.8.8 Very good
Anonymous, Jan 2020
Cons:
place to leave carOne location in Brockport
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10.0 Wonderful
Michael, Dec 2020
Pros:
The staff exceeded my expectations...we were late to the mall location and he calmed me down reopened the mall gate for me to enter...and had nothing but kind words to share with me as he obtained a rental car for me...Bravo!Cons:
Nothing...thank you sir...your customer service is second to none...One location in Brockport
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Reviews
6.0 Okay
Eliot, Apr 2024
Full-size
8.0 Very good
Kim, Apr 2021
Pros:
The company is short staffed although the pick up location gal took care of me over phone calls interrupting her.Cons:
The vehicle that I had had a slipping transmission and needs attention. I told the girl at drop off but she was too busy to care.One location in Brockport
Pick-up location | Brockport |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |