Located on beautiful Roebuck Bay, Mercure Broome is positioned in tropical gardens and set between red desert and azure sea. Located 1km from the town centre, the recently-refurbished Mercure Broome features 136 rooms, plus a restaurant, two bars and a swimming pool and offers friendly, affordable accommodation in a truly breathtaking setting. Perfect for relaxation or adventure, this Broome hotel is the ideal base from which to explore the gateway to the Kimberley region.
The reception staff was very helpful with booking tours and resolving tour problems
The furniture was rough with flaking finish. The air con took quite awhile to cool the room down. If it were not for the extra key to keep it going while I was out of the room, it would not have been adaquate for comfort.
We liked the location close to transport, shops and restaurants, local beach, comfort, facilities and airconditioning.
I like the cleanliness of the room and the facilities of the resort (laundry, restaurant, shops, bus stop, etc).
Some rooms are not so new and comfort may vary a lot according to your location in the resort : some rooms have a very poor view (ground floor, facing car park). Ours was pleasant : 2nd floor, pool view with private huge balcony.
The tranquillity of the place
Unavailable reception early in the morning
Location; facilities, @ food
Better hot water in hand basin .Adised staff of this but nothing was done
comfortable and convenient - [ our stay lasted 11 hours only!]
lift wasn;t working- we were upstairs- breakfast was poor value for the money[$17 each]
Reception service and friendly, helpful, efficient staff
The complimentary upgrade gave us a room that was quite a bit nicer than the other one we had during our first visit. The room was excellent and the hotel completely met our needs.
Friendly staff, decent room, barking owls
Internet access is exorbitantly priced
Front desk staff were extremely helpful and knowledgable about the area,how to get around, where the nearest shop was etc.