The hotel features a wide range of facilities and personalized service for business and leisure travelers. The warm- inviting lobby provides a preview of the well-designed touches included throughout the property- from a variety of full-service restaurants and bars to 593 comfortable guest rooms with High Speed Internet Access.
The disk know nothing, inexperienced management.
Large range food options - swimming pools excellent
bad attitude staff, they charge for parking, room is not clean
resturants were good, and the swiming pools are also ok
the staff are not good also you don't feel tehre is a privacy in your room
Wel situated near the airport, a lot of different restrorans inside, different types of quisine
I booked "pool view", but never received it, I ve got view on the roof. No option with breakfest included
Accessibility to Airport
Very poor hot water supply to the room
It was clean and convenient.
I did not like that I was charged more than the rate I had booked. They do not seem to have your reservation! It is very frustrating to be told that you have to pay pay extra as they do not know booking.com.
very near to the airport so good for transit
very slow house keeper
Everything. My fourth stay in the last two months, and for the price it is an excellent hotel with shared facilities at the Fairmont Towers to which it is connected.
Actually I stayed in the Fairmont Towers not heliopolis but they are both the same. The best thing about this hotel is that its design is very contemporary and progressive and very well maintained.
They lack flexible car rental deals. They have a few agreements with some providers but they are extremely expensive and for certain level of cars (bmw, Mercedes) its mandatory to take it with a driver which further increases the daily rate.
Location, facilities, Internet access