Hard Rock Hotel Cancun All Inclusive

Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancun, QR, Mexico
+52 998 881 3600


Overall guest ratings

8.5/10 Excellent
Based on 725 reviews
See all reviews

Review highlights

  • 8.7
  • 8.5
  • 8.2
  • 5.4

Good to know

  • Friendly atmosphere
  • Pleasant animation
  • Room service is perfect


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    With a stay at Hard Rock Hotel Cancun All Inclusive in Cancun (Hotel Zone), you'll be minutes from Playa Ballenas and close to La Isla Shopping Mall. This 4.5-star resort is within close proximity of Aquaworld and Luxury Avenue.


    Make yourself at home in one of the 601 air-conditioned rooms featuring private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an outdoor tennis court, and a fitness center. This resort also features complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Satisfy your appetite at one of the resort's 6 restaurants. Thirsty? Quench your thirst at one of the 4 bars/lounges or 2 swim-up bars. For your convenience, a complimentary breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a business center, a computer station, and express check-out. Planning an event in Cancun? This resort has 16408 square feet (1524 square meters) of space consisting of a conference center and conference space. Free self parking is available onsite.

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    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Child pool
    • No smoking
    • Pets not allowed
    • Free parking
    • Wedding services
    • Terrace/Patio
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    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 725 reviews
    data provided by TrustYou
    • 8.7 "Breakfast is good."
    • 8.5 "Location is great."
    • 8.2 "Great service."
    • 8.0 "Vibe was good."
    • 7.9 "Tasty food."
    • 5.4 "Rooms are ok."
    • 3.5 "Not very comfortable."

    Overall Rating

    8.6 Excellent
    Based on 319 reviews
    data provided by TrustYou
    • 8.4 "Bar is amazing."
    • 8.3 "Pool is good."
    • 8.3 "Great service."
    • 8.3 "Location is great."
    • 8.1 "Food is delicious."
    • 5.5 "Rooms are ok."
    • 3.4 "Not very comfortable."

    Overall Rating

    8.4 Excellent
    Based on 406 reviews
    data provided by TrustYou
    • 9.3 "Wonderful beach."
    • 8.6 "Breakfast is good."
    • 8.4 "Location is great."
    • 8.1 "Great service."
    • 8.1 "Vibe was good."
    • 5.5 "Rooms are ok."
    • 3.8 "Not very comfortable."

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