Gran Melia Cancun - Reviews

They did not follow the... – Posted Oct 7 2011

Mediocre

They did not follow the priceWill not go back to this hotel anymore. no customer value can be found.... more on MYTravelGuide

Hotel was nice... – Posted Mar 28 2011

Okay

Just returned from Gran Melia.Would i go back?No.Hotel was beautiful, service was great except front desk.Check in and outwas really bad.Didn't have... more on Travelocity

Gran Melia Cancun... – Posted Mar 19 2011

Excellent

This was the first time that I have stayed at a Melia Hotel. The hotel was lovely. The room was clean with modern furniture, beds were comfortable,... more on Travelocity

Great vacations... – Posted Feb 28 2011

Excellent

Everything was perfect. Great hotel, excellent food and nice weather.... more on Travelocity

Laat 7 Months... – Posted Jan 3 2011

Excellent

I LOVED it I highly recommend it!!! Went with my bestfriend and now I cant wait to go with the boyfreind!! Theres something for everyone!!... more on Travelocity

looks amazing...but it's not... – Posted Nov 6 2010

Horrible

Great disappointment, I won't come back. Pros: -spectacular architectural design: the hotels looks amazing from outside and inside -great dinning... more on Travelocity

Great place to stay, nice... – Posted Oct 7 2010

Excellent

Great place to stay, nice people (most of them), location is good if you want to stay on Cancun if you want to visit the pyramids, playa del Carmen,... more on MYTravelGuide

Stinky... – Posted Aug 9 2010

Horrible

this hotel stink like musk all throughout our stay which was 5 nites. house cleaning made bed and put towels in room for 1st 2 nites but the other... more on IgoUgo

You don't get what you pay... – Posted Jul 29 2010

Horrible

I agree with Watch How They Advertise This Stay Anonymous from Kalamazoo, MI , I done alot of research before deciding to stay at this hotel in Jan... more on Travelocity

Do not recommend... – Posted Jun 30 2010

Mediocre

Beware that the maids come in for a "turn down" service - we weren't aware of this, and unfortunately when we were at dinner the maid stole our video ... more on Travelocity

grand melia awesome time.... – Posted Apr 4 2010

Excellent

my wife and myself had a wonderful time at grand melia. coupons were good if you were to use them all. i would recomend if you are adults with older... more on Travelocity

Amazing stay... – Posted Apr 3 2010

Excellent

Beautiful hotel with amazing beach, great service and rooms too.... more on Travelocity

Loved it!... – Posted Mar 29 2010

Excellent

My daughter and I just returned from 6 nights/7 days at the Grand Melia in Cancun.The hotel was absolutely beautiful and we got a double upgrade on... more on Travelocity

Nice lobby.Incompetent staff... – Posted Mar 25 2010

Mediocre

Nice lobby.Incompetent staff and hard sell.“We waited thirty five minutes at check in with only one couple ahead of us. It was another half hour at... more on MYTravelGuide

Unfortunately we don't know!... – Posted Mar 13 2010

Horrible

We had confirmed, pre-paid reservations but upon arrival, we were told they had no rooms because of a convention.The Gran Melia promised a... more on Travelocity

THE HOTEL ROOM... – Posted Feb 4 2010

Horrible

We were stuck in the forgotten room, no mattress pad, sheets over mattress only. The refrigerator was plugged into an outlet with an on /off switch... more on IgoUgo

very nice hotel... – Posted Feb 4 2010

Excellent

stayed there from 1/10 to 1/15, very nice.we had problem in the bath room, called for service, came in 10-15 mins. fixed in about 20mins.location and ... more on Travelocity

THE HOTEL ROOM... – Posted Feb 4 2010

Horrible

WE WERE STUCK IN THE FORGOTTEN ROOM, NO MATTRESS PAD, SHEETS OVER MATTRESS ONLY. THE REFRIGERATOR WAS PLUGGED INTO AN OUTLET WITH AN ON /OFF SWITCH... more on Travelocity

Nice room and public areas... – Posted Feb 1 2010

Mediocre

Nice room and public areas.Terrible service.“check in time is supposed to be at noon. we arrived at 4 and our room was not ready .. we were sent to... more on MYTravelGuide

Watch How They Advertise This ... – Posted Jan 24 2010

Mediocre

I spent a lot of time researching my options for staying in Cancun. The Gran Melia website on Travelocity only talked about a "Gran Plan" for meals.... more on Travelocity

Gran melia... – Posted Jan 16 2010

Excellent

One of the most beautiful hotels I seen over in cancun I like it alot an would enjoy going back an stay there again everybody nice helpful an... more on Travelocity

Excellent Hotel... – Posted Jan 11 2010

Excellent

The best All Inclusive Hotel I have ever been to!!! Excellent location, high class rooms, and food is the best. Just be prepare for the longest... more on Travelocity

surprise beach closures!... – Posted Jan 9 2010

Okay

We had a relatively decent time in Cancun on our NYE beach trip from 12/31 to 1/4.Our biggest problem with the hotel Gran Melia was the beach outside ... more on Travelocity

who are liarning, you or the... – Posted Jan 2 2010

Mediocre

I paid with you 2 Adults and 2 Kid (all include). At the moment of check out, the hotel was charging me 1 kid becouse (they said) you don't piad one... more on Travelocity

Royal Service?... – Posted Jan 2 2010

Okay

I had booked for Deluxe Lagoon View, but when called, was told I could upgrade to Royal Service for an extra $* per day and get free continental... more on Travelocity

Beautiful, clean hotel with... – Posted Dec 14 2009

Excellent

Beautiful, clean hotel with excellent pool and beach areas. Mexican restaurant was superb.Contemporary Mediterranean restaurant was overpriced.“Great ... more on MYTravelGuide

The Not So Gran Melia... – Posted Nov 21 2009

Mediocre

My boyfriend and I needed a weekend getaway.The resort was beautiful but there were no activities going on.The room was OK but nothing special.The... more on Travelocity

Very Nice Hotel... – Posted Jul 11 2009

Good

This is one of the first hotels I have stayed in that the pictures of the rooms on the internet actually looked like my room.Everything was neat and... more on IgoUgo

Great Hotel, Great Staff,... – Posted Jul 6 2009

Good

This was our 3rd time staying with Gran Melia in Cancun.We've always enjoyed staying at the Gran Melia.The hotel is green and beautiful, the location ... more on Travelocity

Gran Melia 6/26/09 to 7/2/09... – Posted Jul 3 2009

Good

The hotel was gorgeous. The room was great it included a flat screen tv, mini bar, and a telephone in the bathroom. It had a great ocean view. The... more on Travelocity

Gran Melia Cancun Mexico... – Posted Jun 15 2009

Excellent

The absolute best from the time we got there until the time we left. I have been to Cancun many times and from now on, I wil only stay at the Gran... more on Travelocity

Beautiful Hotel... – Posted Apr 14 2009

Excellent

This is one of the nicest hotels in the hotel zone in Cancun,it has a beautiful lobby.The beach isn't that great right now but I think that is how... more on Travelocity

Views.Being bothered to go to ... – Posted Apr 4 2009

Good

Views.Being bothered to go to vacation club meeting.“Very nice, pool areas with ocean views made it wonderful.”... more on MYTravelGuide

excellent experience... – Posted Apr 1 2009

Excellent

Cannot say enough about the staff.Very friendly.We were there during spring break and saw very few breakers.Food was excellent as the choices were... more on Travelocity

Amazing hotel, great service, ... – Posted Mar 28 2009

Good

I stayed with a friend January of 2008 in one of the Deluxe Ocean view rooms.The rooms were well worth the extra nightly fee.The hotel was amazing... more on Travelocity

Was aesthetically pleasing... – Posted Mar 28 2009

Horrible

Was aesthetically pleasing.Location, room quality was poor.“I would not recommend this hotel to any friend.”... more on MYTravelGuide

Great hotel Great service... – Posted Mar 17 2009

Excellent

We stayed only 4 nights at the Gran Melia and wish it was longer. The hotel is beautiful and the service was outstanding. x and x the consierges... more on Travelocity

Nice experience... – Posted Feb 12 2009

Excellent

This hotel has an aura about it you won't understand until you get there. Where ever you go in it there are pleasant odors.Right on the strip, you... more on Travelocity

I had no expectations and was ... – Posted Feb 2 2009

Excellent

I had no expectations and was pleasantly surprised.“We were here only one short night. However the lobby was beautiful. It made you feel as if in the ... more on MYTravelGuide

Property worth a second look!... – Posted Jan 25 2009

Excellent

We have enjoyed 2 vacations at the Grand Melia and are packing for a third in Feb. 09....First, the property is well maintained, clean and lovely. We ... more on Travelocity

Would definitely stay here... – Posted Jan 19 2009

Excellent

I read the bad reviews on here and must say our 4 nights at this resort were wonderful!Staff was friendly, helpful, and accomodating. Resort was... more on Travelocity

The recently redecorated room ... – Posted Nov 19 2008

Excellent

The recently redecorated room was beautiful. This is a beautiful hotel with a very nice pool area and a good (though narrow) beach with palapas right ... more on MYTravelGuide

Bed Bugs and Time Share... – Posted Nov 18 2008

Horrible

As we walked in we were instantly greeted with a helpful hand frome the concierge.We then checked into the hotel which went smooth.We were then... more on Travelocity

Gran Melia Cancun... – Posted Oct 28 2008

Mediocre

I would not recommend this hotel.No a/c in the lobby makes it very humid.Had numerous problems with our room and had to request to be changed four... more on Travelocity

We will never stay here again... – Posted Aug 26 2008

Mediocre

We just came back from our trip to this hotel. It was a total disappointment, The hotel has an awesome arquitecture, but is poorly maintained. The... more on Travelocity

Do not stay here, even if... – Posted Aug 14 2008

Horrible

My new wife and I arrived at the Gran Melia after a glorious stay at the Royal Hideaway Playacar (in Playa de Carmen).We were welcomed by a curt... more on Travelocity

First stay was beautiful.Poor ... – Posted Jul 25 2008

Horrible

First stay was beautiful.Poor accommodations; leaking shower; A/C did not work; poor linens on bed. A/C not working well; shower head sprayed entire... more on MYTravelGuide