Krystal Cancun - Reviews

Sat away from their time... – Posted Mar 31 2012

Horrible

I stayed in the new hotel which was nice I have to say. annoying was the fact that the card continually failed.They will try selling you a "Vacation... more on IgoUgo

great hotel... – Posted Jul 6 2011

Excellent

I have stayed at this hotel over 50 times. The beds and furniture are all new since hurricane Wilma. The location to shopping and bars is great.....I have stayed at other hotels but always come back

DO NOT STAY HERE I REPEAT DO... – Posted Jun 2 2011

Horrible

I’m not sure where to start with this one, because this was really unbelievable.I have never experienced such bad customer service.I have been to... more on IgoUgo

Krystal is a Scam... – Posted May 23 2011

Horrible

The Krystal Hotel will offer you a free ride if you buy into their vacation club.They even promise you that one of the outside companies they deal... more on IgoUgo

Just Say No... – Posted Mar 15 2011

Horrible

I visited the Krystal in November 2011 and had a very bad experience.First of all the rooms are OK if you go to the new tower but if they put you in... more on IgoUgo

Steal for the Price... – Posted Mar 14 2011

Good

We stayed during Spring Break and the scene was awesome. The hotel staff was great except for a few but that is everywhere. The food was not tasty at ... more on Travelocity

A terrible experience!... – Posted Jun 7 2010

Horrible

We booked here for our last night in cancun thinking the 4 star rating and pictures of the pool would make this a good choice. Upon walking in the entire experience has been more like a 2 star. It's v

NEVER STAY HERE!!!... – Posted Apr 28 2010

Horrible

We went in knowing that we would have to sit through a 90 minute presentation (so we were told). It actually was 4 hours of torment. They first told... more on Travelocity

Untruthful... – Posted Apr 19 2010

Horrible

Just returned from the NH Krystal Resort in Cancun.First, did not book thru Travel website.I just am wanting to warn other unsuspecting travellers of ... more on Travelocity

We have been visiting Cancun... – Posted Mar 8 2010

Good

We have been visiting Cancun as a family since 1996 and as welcoming and wonderful as the people of Quintana Roo are , it was not until 2000 that we... more on IgoUgo

Krystal Hotel Vacation Club,... – Posted Feb 19 2010

Horrible

Krystal Hotel Vacation Club, Cancun, MEXICO. Of course, you are there to have fun, relax, tour and so Krystal has vacation specialists right at the... more on IgoUgo

Should have went home!... – Posted Aug 30 2009

Okay

My wife and I have a home in Playa del Carmen its unfurnished so what we do is stay at hotels that are relatively inexpensive when we get in to... more on Travelocity

Cancun trip July 26th- Aug. 2... – Posted Aug 6 2009

Excellent

I stayed at the Kyrstal for my trip to Cancun and it was great!!! My room had a great view of the ocean. The room was very clean, the staff came... more on Travelocity

Amazing... – Posted Jun 27 2009

Excellent

I don't know what this No beach comment was about but they have a nice beach, beautiful hotel, it was under construction but that didn't interupt our ... more on Travelocity

Appalling Hotel... – Posted Apr 9 2009

Horrible

This Hotel has no beach and my girlfriend got food sickness after eating there.The hotel seems to be eternally under renovation.There are many... more on Travelocity

Beware of Timeshare Traps... – Posted Mar 19 2009

Mediocre

Do NOT attend Krystal timeshare meetings because you love Cancun or want to get free tix to attractions, major mistake! They waste a lot of your... more on Travelocity

I got food sickness after... – Posted Feb 27 2009

Horrible

I got food sickness after eating breakfast there. We have seen the hotel. It is under renovation...seemingly for a very, very long time. Truly a... more on IgoUgo

very disappointed......No... – Posted Feb 20 2009

Okay

The lobby is beautiful. The room was very nice. The bathroom was nice except for the lighting was very dim and the light fixtures were loose from the ... more on Travelocity

Nice for the money... – Posted Jan 6 2009

Good

We enjoyed our stay here, and the all-inclusive was a great deal. El Montero restaurant (which was included in the package) was amazing, and the... more on Travelocity

Always treated like family... – Posted Oct 24 2008

Good

Started staying here 8 yrs ago.The people in the entire hotel are great & friendly.Everytime we come back the bell-hops & waiter & waitresess... more on Travelocity

Great location, but under... – Posted Sep 9 2008

Good

NH Krystal is located right on the point of the peninsula, so the views are spectacular. The rooms are pretty basic and sparsely furnished. The pools ... more on Travelocity

NH Krystal is a lot of fun... – Posted Sep 5 2008

Okay

Me and my friend had a wonderful time in this hotel. It is a great place for young people. The location is perfect, just 5 minutes away from all the... more on Travelocity

Not what I was expecting... – Posted Aug 29 2008

Okay

The hotel is not bad but my major disappointment was that it doesn?t have beach! The ocean has covered the beach that they show on the pictures and... more on Travelocity

NH Krystal... – Posted Aug 24 2008

Good

My boyfriend and I booked our trip last minute. We stayed at NH Krystal's Romantic Oceanfront suite. We were greeted upstairs by a nice... more on Travelocity

Not worth it... – Posted Aug 23 2008

Horrible

We stayed at Krystal for our honeymoon in July.The resort is undergoing major renovations.There is only 1 restaurant open for breakfast and lunch,... more on Travelocity

Let me start off by saying... – Posted Jun 30 2008

Good

Let me start off by saying how friendly the staff was, bartender, concierge, bell boy, front desk. In fact these were the only friendly people in... more on IgoUgo

Well......... – Posted Jun 22 2008

Okay

Hotels proximity was the best part about this vacation. We had no hot water for first two nights, no a/c for the first night. Pregnant staff member... more on Travelocity

Stay away from this place, as ... – Posted Jun 11 2008

Horrible

Stay away from this place, as their timeshare offer is a complete fraud. NH Hotels and the Krystal Cancun is being tarnished by people like Mr. X... more on IgoUgo