Riu Palace Las Americas All Inclusive - Reviews

Excellent hotel... – Posted Mar 20 2011

Excellent

Nothing much to say, the beach needs more sand (eaten away by tropical storm) and buffet needs a bit of variation... but seriously, this is a top notch resort at a perfect location.

Best Vacation 25th... – Posted Feb 21 2011

Excellent

My wife and I had the best time at this hotel. We were amazed at the staff both for their work ethic and for their attitudes. The food was very good... more on Travelocity

Okay for the price... – Posted Feb 19 2011

Okay

To be fair I would say this hotel is really is a 31/2star hotel. Having stayed at hotels like the Ritz Carlton, Four Seasons, and Manderin Oriental I ... more on Travelocity

Great Hotel :)... – Posted Feb 15 2011

Excellent

The Riu Palace Las Americas far exceeded my expectations!The service was phenomenal and the staff was very friendly and accomodating.the rooms were... more on Travelocity

Great place, wonderful time... – Posted Feb 6 2011

Good

I've been to Mexico about 10 times and I would put this place in the top 3 for location, food, and appearance.Went in Jan 2011 so was 60-70% full,... more on Travelocity

Just what we needed... – Posted Jan 31 2011

Excellent

We booked a last minute weekend away to escape the bad weather and stress at home.This was just the place.The hotel was so clean and the staff were... more on Travelocity

SCAM HOTEL !!!WORST CUSTOMER... – Posted Jan 25 2011

Horrible

This hotel takes excessive reservations causing it to be over booked. So when the hotel is overbooked, they just transferred all the extra people to... more on Travelocity

WOW ! TALK ABOUT CLEAN... – Posted Dec 23 2010

Excellent

I stayed there Dec 5th thru the 11th and I can honestly say it was the most enjoyable vacation that I have ever been on ! Only con--the smell smells... more on Travelocity

Hotel has cockroaches... – Posted Nov 28 2010

Good

We were staying in an ocean front mini-suite.The hotel was beautiful and the service and the beach were excellent.Unfortunately we found a small... more on Travelocity

harassed and disrespected... – Posted Nov 19 2010

Horrible

I just stayed at the Riu Palace from November 7th to the 11th.and just like all of the other people have raved the hotel was beautiful and the all... more on Travelocity

Very nice hotel.......but .... – Posted Oct 15 2010

Good

While I have been going to Cancun every year for the last 12 years I must say that this resort by far has the smallest and rock filled beach. This... more on Travelocity

Amazing vacation... – Posted Sep 11 2010

Excellent

Stayed for 5 nights in June, 2010 and my only regret was not staying longer.Hotel is beautiful and the staff work extra hard to make sure it's always ... more on Travelocity

Amazing Hotel... – Posted Sep 8 2010

Excellent

Wow! We just returned from Riu Palace Las Americanas and what a Palace it was! We went with my husband and 2 kids aged 12 and 9. The grounds are... more on Travelocity

OutStanding Pay less get... – Posted May 8 2010

Excellent

Came Cancun few times but this Hotel have outstanding :foodserviceworth more than you expected employees so friendlycome back ASAP.. recently stay... more on Travelocity

5 *STAR* Service on a Family... – Posted Apr 14 2010

Excellent

All aspects of the hotel service was amazing!!! Room service was fast and consisient.Pool servicers would anticipate all your cocktail needs before... more on Travelocity

Beautiful hotel, nice beach... – Posted Apr 11 2010

Excellent

We chose the RIU Palace based the positive reviews online, and were not disappointed. Our five day stay was fantastic- though gorgeous weather... more on Travelocity

Hard to beat for the cost... – Posted Feb 26 2010

Excellent

This is a beautiful property located on the north leg of the hotel zone very close to popular night clubs and shopping.Most, but not all rooms have... more on Travelocity

Great physical facility -... – Posted Feb 7 2010

Okay

Great old hotel with great lobby and very nice rooms. However, the food was not great - unless you enjoy buffet style - which we do not. The... more on Travelocity

would go again... – Posted Feb 1 2010

Excellent

We went with a bunch of people. Had a great time. Food was great Hotel very clean. People were very friendly. Only bad experience was when we were in the hot tub kids were putting sand in it. No

Great stay!... – Posted Jan 18 2010

Excellent

We stayed here early November 2009.It went beyond our expectations.No strange smells of any kind, but a lot of moisture (due to the end of big week... more on Travelocity

we did'nt want comeback home... – Posted Jan 16 2010

Excellent

we recomend this motel to hole world, they (staf) spoiled like you are someone very important.we stayed for 8 day 7 nights , and the Motel rm.was... more on Travelocity

My most fantastic vacation of ... – Posted Jan 9 2010

Excellent

This was the most beautiful place I have ever stayed.The food and drinks were excellent.The entire staff could not have done any more to make the... more on Travelocity

The greatest resort... – Posted Jan 6 2010

Excellent

Riu Palace Las Americas is the only resort to stay in while visiting Cancun. Not only was the service impeccable, but the rooms were beautiful and... more on Travelocity

Chicago... – Posted Jan 6 2010

Good

I was just in CanCun from 12/17-12/22/09... The Riu Palace is absolutely beautiful.From the time I arrived until the I left a good time was being had.... more on Travelocity

FANTASTIC VACATION... – Posted Jan 4 2010

Excellent

The experience was beyond our expectations.The property is beautiful and kept immaculate.Our positive experience started at check-in with a great... more on Travelocity

Beautiful but........ – Posted Jan 2 2010

Okay

Recently returned from the Riu Palace Las Americas we had two rooms one with a Jacuzzi and one without...The rooms were very nice, but, the jacuzzi...... more on Travelocity

RIU Palace Las Americas in... – Posted Dec 21 2009

Excellent

We got an excellent price for an excellent hotel.Service was first-class, food was excellent, and the overall experience enjoyable.All-inclusive is... more on Travelocity

The best time ever!... – Posted Dec 11 2009

Excellent

You will not be disappointed.This place is beautiful.The service is top notch.The food is the best I have had at an all inclusive.Never mind the... more on Travelocity

Riu Palace Las Americas... – Posted Nov 22 2009

Excellent

This was our second trip to the Palace. The Riu has 2 other properties in the close vicinity, however this is their Flagship. The Krystal restaurant... more on Travelocity

Nice Hotel Average Food... – Posted Nov 11 2009

Good

Hotel is very nice beds a little hard but not bad, Ate at all resturants Krystal Filet was very good the rest not bad average,talk to a few people... more on Travelocity

Truly Wonderful!... – Posted Nov 8 2009

Excellent

This was my first time to Cancun and my gf's second, and it was truly wonderful! We were there from Nov 1-Nov 4 .From the time we arrived till the... more on Travelocity

Great hotel, excellent... – Posted Nov 1 2009

Good

I was reluctant of booking this hotel based on the very mixed reviews I had read here, but I was more than glad to find out upon arrival that I had... more on Travelocity

3rd Riu vacation... – Posted Oct 31 2009

Excellent

The RPLA is an excellent hotel.The staff goes out of their way to accommodate you.The location of the hotel is close walking distance to shopping and ... more on Travelocity

RIU Palace Cancun... – Posted Oct 31 2009

Excellent

Loved the hotel and staff...had a great time.... more on Travelocity

Perfect... – Posted Oct 29 2009

Excellent

This was one of the best resort I have stayed in. You will not be disappointed.... more on Travelocity

3rd visit to RPLA... – Posted Oct 9 2009

Good

The Riu Palace Las America is excellent.Service and staff are great.It was our 3rd time to this resort and we are extremely satisfied each time.The... more on Travelocity

Excellent Hotel... – Posted Sep 16 2009

Excellent

My husband and I stayed at the Riu Palace Las Americas for our 20th anniversary. From the time we checked in until we checked out our every wish was... more on Travelocity

Best Vacation Ever!... – Posted Sep 12 2009

Excellent

This hotel was absolutely amazing!. The lobby was georgeous and so was our room.The grounds, pools and beaches were great.The beach lounge chairs... more on Travelocity

Beautiful hotel w/ a... – Posted Sep 7 2009

Excellent

We had a great stay.Our last trip to Cancun was in March of 2007 and we stayed at the Grand Oasis in a room right on the beach.Yet, that hotel still... more on Travelocity

NON-POTABLE WATER... – Posted Sep 3 2009

Good

Upon arrival the Hotel is Beautiful. We checked into our JR Suite and they had 2 fully made beds pushed together. I thought I requested a King size.... more on Travelocity

Wish we had given more... – Posted Aug 22 2009

Okay

The hotel was absolutely beautiful, perfectly located and the staff was great.They even upgraded us to an Oceanfront room for FREE when we arrived... more on Travelocity

Awesome hotel... – Posted Aug 12 2009

Excellent

This hotel is a great place to stay.Yes, the room did smell, but you don't notice it after awhile and you aren't in your room all that much anyway.I... more on Travelocity

This place smells like sewer... – Posted Aug 3 2009

Horrible

I walked into the hotel, and I can feel the bleech burning my eyes.Once I checked in I realized that they were tryting to disguise the smell of swere.... more on Travelocity

Would go back... – Posted Jul 30 2009

Excellent

Stayed Jun 20 - 24.Nice location.Beuatiful hotel.Room was nice, but had a mildew smell to it.At first the entire floor smelled that way, then it just ... more on Travelocity

Another great stay at the RIU ... – Posted Jul 26 2009

Excellent

This was our 2nd trip to Cancun, and both times we stayed at the RIU Palace Las Americas. Both stays were great! The hotel was always clean, the food ... more on Travelocity

Fabulous Stay... – Posted Jul 15 2009

Good

Great food, excellent service, comfortable stay for price!... more on Travelocity

Can't wait to go back....... – Posted Jul 14 2009

Excellent

My husband and I went there on our honeymoon on advice from another couple who had already been there twice.From the moment we walked in we were... more on Travelocity